Type:
Lead Grade: A
Name: Derek (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Ai Transcript:
“`
**Phone Staffer Caller:** Yes, hi, is this the number for Derek?
**Lead:** This is Derek, can I help you?
**Phone Staffer Caller:** Yes, uh, thank you, Derek for answering the call. This is Jack from (redacted), and we’re currently working in your neighborhood. We wanted to reach out to you about our exterior cleaning services. Uh, we specialize in cleaning driveways, patios, siding, and roofs. Would you be interested in scheduling a free estimate at a time that’s convenient for you?
**Lead:** I would be interested in getting a pressure wash for the driveway.
**Phone Staffer Caller:** Oh, okay, that’s good. Um, would you be available for a callback? Ali will be giving you a call to confirm. We do have a Friday schedule on August 30th. We have a time between 9 to 11 a.m. and 11 a.m. to 1 p.m….
**Lead:** Sorry, I’m going to be away on Friday.
**Phone Staffer Caller:** Oh, you’re away on Friday. How about Monday? Is that okay?
**Lead:** Monday works.
**Phone Staffer Caller:** Monday? We do have the same schedule: 9 a.m. to 11 a.m., 11 a.m. to 1 p.m., and 1 p.m. to 2 p.m.
**Lead:** Sorry, 9 a.m. works on Monday.
**Phone Staffer Caller:** How about the later time, 5 p.m. to 7 p.m.?
**Lead:** Uh, Tuesday would be good for that time. That’s September…
**Phone Staffer Caller:** I thought you said 9 a.m. on Monday?
**Lead:** Sorry, yeah, 9 a.m. on Monday.
**Phone Staffer Caller:** Okay, my apologies on that. So, 9 a.m. on Monday?
**Lead:** Yes, 9 a.m. on Monday.
**Phone Staffer Caller:** Thank you. And just to confirm, could you provide me your email address?
**Lead:** Derek, D-E-R-E-K, dot T-U-R-N-E-Y 21 at gmail.com.
**Phone Staffer Caller:** Okay, thank you. And this is the phone number that our estimator can contact you on Monday, right?
**Lead:** Yes.
**Phone Staffer Caller:** Okay, got it. Thank you so much for the schedule. Let me just repeat: that’s for Monday between 9 to 11 a.m., and I will be confirming this call to you in a bit, okay?
**Lead:** Alright, thank you.
**Phone Staffer Caller:** Alright. Thank you so much, Derek, for your time.
“`