Type: Power Washing
Lead Grade: A
Name: Andy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling. In this call, we connected with a maintenance representative in Virginia who was looking for power washing services for both a garage and the perimeter of a commercial property. After discussing their needs, an appointment was scheduled for an estimate. This is a great example of how outbound marketing for home service companies can generate valuable leads. Below is the redacted call transcript to protect privacy.
Ai Transcript:
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Phone Staffer: Hey, thanks for getting in touch. How can I help you?
Caller: Hi, this is Andy over at (redacted). My manager told me to give you a call in regards to having someone come out to give us a bid for power washing.
Phone Staffer: Oh yea. Umm. What was that?
Caller: (redacted).
Phone Staffer: Andy? Is this Andy?
Caller: Yes, speaking.
Phone Staffer: Hey, how are you doing? Thank you for joining.
Caller: Of course, of course.
Phone Staffer: Hey, how are you doing? Thanks for joining.
Caller: Hello.
Phone Staffer: Of course, of course. I have some time either tomorrow or Friday if that works.
Caller: Oh yeah, tomorrow or Friday? Let me take a look at what’s on the schedule for Virginia. One moment.
Phone Staffer: Sure, of course.
Caller: We’re actually getting a power washing for two different sections. One is going to be for the garage—garage power washing. And then we’re also looking for power washing around the perimeter of the building, but that would be a little bit later. But we would need two different proposals for those.
Phone Staffer: Oh, perfect. Yeah, I would love to go ahead and put it in the notes. So, I would just go ahead and take a look with the schedule. I mean, how frequently are you guys doing power washing, though?
Caller: This is actually going to be the first time, and who knows how…
Phone Staffer: Yeah, yeah.
Caller: Since we got here. Yeah, I’m not sure the last time they had a power washing done here.
Phone Staffer: OK, well I am glad I called you guys and asked about the availability of time to meet one of you guys. Just seems like good timing, then. Let me see here. Yeah, tomorrow will be good still.
Caller: What will work best for the afternoon?
Phone Staffer: Oh, I would say—give me a second, let me see something here. Tomorrow… day… is it Thursday?
Caller: Tomorrow is Thursday, yeah.
Phone Staffer: OK, Thursday, yeah.
Caller: Oh right, OK. So I have to do a walkthrough with them at around 11… da-da-dah, from here. So, I would say, if they could be here, I would say either between—either by 10, or any time after 12.
Phone Staffer: OK, we can do it 10 to 11, around that time.
Caller: OK, that’s fine.
Phone Staffer: Let me work this down here.
Caller: OK, OK, that’s perfect.
Phone Staffer: Yeah. Can I have your last name, Andy?
Caller: Sure, (redacted).
Phone Staffer: Perfect, (redacted). Andy, can I have your email?
Caller: Sure. It’ll be my first name, (redacted) at (redacted).com.
Phone Staffer: I gotcha, (redacted).com. (redacted) at (redacted).com. You’re the maintenance lead, right? I’ll put it in the description.
Caller: Yes. Currently, I’m the assistant here, but the service manager is actually going to be out until June due to a foot injury.
Phone Staffer: Oh shoot, I hope it’s OK. All right, you’re the one overseeing the place right now.
Caller: I think I do have all the input here.
Phone Staffer: Just want to make sure—the address, (redacted), right?
Caller: Yes, yes, (redacted). That’s correct.
Phone