Type: Power Washing
Lead Grade: A
Name: Cedric (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect directly with decision-makers to generate qualified leads. In this redacted cold call transcript, our team contacted a property manager in the local area to discuss exterior power washing services. The lead showed clear interest in a proposal for cleaning building windows and signage, and scheduled an on-site visit for a detailed assessment. This is a strong example of how effective cold calling for leads can be in the home services space. Below is the redacted call transcript, with private details removed for confidentiality.
Ai Transcript:
Phone Staffer Caller:
Thank you for calling (redacted), this is Rachel. How can I help you?
Lead:
Hey, Rachel. Good afternoon. This is Ella. Just wanted to take a look if we have any, um, direct number over to the maintenance manager. Director of maintenance. Direct?
Phone Staffer Caller:
One moment. Cedric?
Lead:
Cedric?
Phone Staffer Caller:
Yes.
Lead:
That’s perfect. Hi, good afternoon. How are you doing, Cedric?
Lead:
I’m fine. How are you doing?
Phone Staffer Caller:
That’s good. I am doing good up here. Thank you so much. I’m sorry, I was transferred over to you.
I spoke with the main office team from the power washing services, Cedric. We just have seen some areas that might be in need of that.
We’re just trying to take a look at your time, to meet us and have the proposal and probably sit down with whatever areas you guys are in need of that.
Lead:
Hey, I’m sorry. Can you say that one more time? It was very choppy.
Phone Staffer Caller:
My bad, my bad. I’m sorry. No, no. So basically again, this is for the power washing services.
We spoke with the main office team already and we’re just trying to take a look for the perfect time to see you and talk about the place that might need assessment for that.
We provide free quote and assessment, so that’s why we’re trying to call you.
Lead:
Okay. It’s fine. Would you be able to make it out on Friday?
Phone Staffer Caller:
Yes, I would. Yes, that would be the perfect time actually, Cedric. Friday—around what time do you think will be the best time?
Lead:
Let’s see here. What time do you think would be the best time… Let’s do it in the afternoon. So around 2 o’clock. Does that work?
Phone Staffer Caller:
Yeah, of course. That would be perfect. We’re good with 2, Cedric. Can I have your last name? Wait, let me take a look.
Lead:
Banks. B-A-N-K-S.
Phone Staffer Caller:
Got it. And also any best email that we can send the confirmation to?
Lead:
It’s my first name—so it’s cedric.banks@(redacted).
Phone Staffer Caller:
Perfect. I got it. Cedric, I just need to put it in the notes—what are the areas that you guys normally need power washing, so we can take a look on Friday?
Lead:
So, we’re looking for someone to do the whole building and our front sign.
We have windows that we can’t reach that need to be cleaned out.
Phone Staffer Caller:
Yeah, yeah, very understandable—windows, and then your front sign, and…?
Lead:
Some other areas. I could point them out too.
Phone Staffer Caller:
Got it. I won’t take long at all. I mean, how frequently have you guys been doing that?
Lead:
Believe it or not, it hasn’t been done in a long time.
Phone Staffer Caller:
When was the last time it was power washed?
Lead:
As far as I know, I’ve been here a year, and it hasn’t happened within that time.
Phone Staffer Caller:
Got it. Yeah… It must definitely be due for power washing then. I do have pretty much all the input here.
I just want to make sure I have the right address here. This is 7116… right? Fort Hunt Road?
Lead:
Yeah. So it’s 7116 Fort Hunt Road.
Phone Staffer Caller:
Yeah, yeah, yeah