Type: Power Washing
Lead Grade: A
Name: Sergey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through cold calling. In this particular interaction, we reached out to a homeowner in Alpharetta, Georgia, offering a free estimate for power washing services. The homeowner expressed interest in having only the exterior of the house cleaned and scheduled an appointment for a free estimate. By utilizing cold calling as part of your home service lead generation strategy, you can effectively reach new clients and get more leads for your services. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer: Would you like to get a free estimate to power wash the exterior of your house?
Lead: Mm-hmm.
Phone Staffer: How about in the future, if you wanted to have pressure washing, would you like to get an estimate first before you do the pressure washing or power washing?
Lead: Okay, okay.
Phone Staffer: An estimate will be good, yes?
Lead: Yes.
Phone Staffer: We can definitely do that. So, we actually offer a free estimate. Do you have a specific part of the house that you would like to get an estimate for?
Lead: I’m sorry, can you repeat the last part?
Phone Staffer: Yes, I’m sorry. I just wanted to know which part of the house or what area you’d like to get an estimate for? Is it on the driveway, the patio, the siding, or the roof?
Lead: I guess it will be only the house, not patio, not driveway.
Phone Staffer: Like the whole exterior of the house?
Lead: Yes, the exterior of the house.
Phone Staffer: Alright, that’s perfect. We can definitely do that. So, this is Sergei (redacted), correct?
Lead: Yes, it’s me.
Phone Staffer: Okay, perfect. So Sergei, are you available on Monday for a free estimate?
Lead: Yes, yes. I’m available.
Phone Staffer: Okay, perfect. So what time are you available, morning or afternoon?
Lead: Both times are okay, but morning is better.
Phone Staffer: Okay, I have an 8 a.m. to 1 p.m. window. Does that work for you?
Lead: Well, I think 11 to 1 p.m. is better.
Phone Staffer: Okay, could you please call me before you come in? I could be out of the house from noon to 1 p.m. approximately. I’m not sure, but at that time I’m usually walking around.
Phone Staffer: Oh, I see. How about we do 9 a.m. to 11 a.m.? Will that work?
Lead: Yes, that works better.
Phone Staffer: Okay, great. So, Sergei, we can call on your phone number ending in (redacted), correct?
Lead: Mm-hmm.
Phone Staffer: Alright, and for your address, that would be (redacted), Georgia (redacted)?
Lead: Yep, correct.
Phone Staffer: Perfect. Can we use the email address we have on file in case the estimator needs to send over the estimate? It’s (redacted).
Lead: No, no, no. Don’t use that address. You can send me your address via SMS, and I will reply with my actual address because it’s too long to spell out right now.
Phone Staffer: Oh, okay, no problem.
Lead: You can write down my email—it’s probably (redacted)—but I’m not sure… I think it’s (redacted) at Zoho.
Phone Staffer: Alright, is that “Z-O-H-O,” Zoho?
Lead: Yes, that’s right.
Phone Staffer: Okay, got it. So we can now use your email at (redacted) at Zoho?
Lead: Yes, that’s right.
Phone Staffer: Perfect. Thank you so much, Sergei. I’ll go ahead and book the appointment, and Matt will give you a call to confirm. Just a note to let you know, since this is a free estimate there’s no obligation or pressure. We come out and offer the estimate, and it’s completely up to you. Sound good?
Lead: Yeah, alright.
Phone Staffer: Great! So just a quick recap—Sergei, we are setting you up an appointment for September