Type: Power Washing
Lead Grade: A
Name: Seung (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Intro:
At Phone Staffer, we specialize in cold calling for home service companies to help generate more leads and grow their business. In this transcript, we reached out to a homeowner in the Arbor Green neighborhood to schedule a free estimate for power washing services. The homeowner expressed interest in cleaning their driveway, and an appointment was set for a convenient time. This exchange shows how outbound lead generation can effectively engage potential customers for home services. If your company is looking to get more leads through cold calling efforts, this is a proven and successful strategy. Below is the redacted information from the call to protect the individual’s privacy.
Ai Transcript:
Phone Staffer Caller:
Hi Louise. Ms. Shaw?
Lead:
Yes?
Phone Staffer Caller:
Good day. I’m calling from (redacted). Can we offer a free estimate to power wash the exterior of your house in (redacted)?
Lead:
Yes.
Phone Staffer Caller:
We are actually in the area until next week. From tomorrow until next week.
Lead:
Okay.
Phone Staffer Caller:
Yes, can we visit you?
Lead:
Uh, next week, Friday is good.
Phone Staffer Caller:
Alright, lovely. So Friday, just to make sure, that’s September 20?
Lead:
September 20… Can you hold up, please? I want to check my calendar.
Phone Staffer Caller:
Of course, of course. Please take your time.
Lead:
How about Thursday?
Phone Staffer Caller:
Yeah, next Thursday… Thursday, September 19th.
Lead:
Yes.
Phone Staffer Caller:
Would you rather be visited in the morning or in the afternoon?
Lead:
The morning is good. Around 10 o’clock, 10 to 11.
Phone Staffer Caller:
Okay. Lovely. 10 to 11. So, Ms. (redacted), I’m sorry I was not able to catch your first name.
Lead:
First name?
Phone Staffer Caller:
Yes. Your name. I wasn’t able to catch your name.
Lead:
Okay… S-E-U-N-G.
Phone Staffer Caller:
S-E… (redacted)… Is it pronounced like Seonghyang?
Lead:
Seonghyang. Yeah. Seonghyang.
Phone Staffer Caller:
Oh, Seonghyang. Thank you, Seonghyang. Okay. So, Ms. (redacted), I just want to verify the address we have is (redacted).
Lead:
Yeah.
Phone Staffer Caller:
And we already, like, have an idea of what parts of the house you’re planning to be power washed.
Lead:
You know, I’m really sorry, sir. I don’t speak English well. I don’t understand English well. What did you say? One more time, slowly?
Phone Staffer Caller:
Of course. I am just checking what parts of the house are you planning to be cleaned. Like you have the driveway, a deck?
Lead:
I don’t understand.
Phone Staffer Caller:
Do you want your deck or your driveway to be cleaned?
Lead:
Driveway?
Phone Staffer Caller:
Yeah, driveway, mhmm.
Lead:
All right, driveway, got it.
Phone Staffer Caller:
And Ms. (redacted), may I also know the best e-mail address we can send the confirmation to?
Lead:
Okay, O-S-E-U-N-G H-E-E 83 at Yahoo.com.
Phone Staffer Caller:
Just to make sure, that’s O-S-E-U-N-G H-E-E 83 at Yahoo.
Lead:
(laughs) Are you still there?
Phone Staffer Caller:
All right, lovely. So, thank you so much. Our estimator’s name is Allie. She will be reaching out at this same number when we are on our way.
Lead:
Okay.
Phone Staffer Caller:
All right. Thank you so much, and-
Lead:
You’re welcome. Thank you.
Phone Staffer Caller:
Is there anything that I can clarify? Is there anything you would like to ask?
Lead:
Yes. Uno, frustration.
Phone Staffer Caller:
Okay, thank you.
Lead:
Yeah