Type: Power Washing
Lead Grade: A
Name: Angela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alpharetta
Intro:
At Phone Staffer, we specialize in outbound lead generation for home service companies by using cold calling strategies. In this interaction, we connected with a homeowner in Alpharetta, Georgia, to schedule a free estimate for driveway cleaning services. The client expressed interest in having their driveway assessed while opting out of roof cleaning due to an upcoming replacement. By scheduling a convenient appointment, this successful cold call demonstrates how cold calling for leads can effectively generate more business for home service companies.
Below is the redacted information from the call:
Ai Transcript:
“`
Phone Staffer: Hi Angela!
Lead: Hi yes. So, you are coming through the area to do cleaning, you said, and you are going to give us a free estimate?
Phone Staffer: Yes absolutely.
Lead: Okay. Okay. Are you the same company that did the driveways, like the regular pavement of the whole street?
Phone Staffer: Yes, we actually specialize in cleaning your driveway, the patio, the siding, and the roof.
Lead: Okay. We probably are getting our roof replaced soon so we won’t need the estimate for the roof. But for the driveway, yes. Well, we’d like to get that estimate.
Phone Staffer: Oh absolutely. So anyways, Angela, this is Krisha, and thank you so much for calling us back. So when is, are you available this week or next week for the estimate?
Lead: My husband would be home this week.
Phone Staffer: Oh, this week on Friday, is he available?
Lead: Friday, yes, he is.
Phone Staffer: Okay, that would be perfect. So, Friday, that would be on September 20 and what time is he available, morning or afternoon?
Lead: Nine or ten on Friday.
Phone Staffer: Ten o’clock would be perfect on Friday.
Lead: Alright.
Phone Staffer: So, we have availability from 9 am to 11 am, but 10 am is available.
Lead: Yes, that’d be good.
Phone Staffer: Okay. And also, this is only for your driveway?
Lead: Right.
Phone Staffer: Can you tell me how you got my information? Was that from?
Lead: From public records.
Phone Staffer: Public records, ok.
Lead: Yes. So you’re not the same company. Okay, we’ll still take the estimate. I thought you were the same company that did the road, like to the edge of the city, but that’s okay.
Phone Staffer: Oh, I see. Alright. So, Angela, I’m just going to confirm your address here just to make sure. So, it’s (redacted), Alpharetta, Georgia. Sorry. 30009, correct?
Lead: Yes, correct.
Phone Staffer: Okay perfect. And I’m speaking with Angela (redacted)?
Lead: Mm-hm.
Phone Staffer: What is the name of your husband, in case the estimator will call him?
Lead: Joseph.
Phone Staffer: Sorry?
Lead: Joseph.
Phone Staffer: Joseph. Okay, perfect. And what is the best call back number that the estimator can reach you?
Lead: Use my husband’s number – (redacted).
Phone Staffer: Okay, perfect, that would be (redacted)?
Lead: Yes.
Phone Staffer: Okay, perfect. So, Angela, what is the best e-mail address in case the estimator will be sending estimates?
Lead: No, you’ll be – you’ll be – you know, I think your e-mail or text – a text would be better.
Phone Staffer: That’s okay.
Lead: Alright, that would be perfect. Alright, I gotta go. Thank you, bye.
Phone Staffer: Alright. Thank you so –
“`