Type: Power Washing
Lead Grade: A
Name: Rickey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Atlanta
Intro:
At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this instance, we contacted a homeowner in Atlanta to arrange an estimate for power washing services. The homeowner confirmed his interest in having the exterior of his property cleaned and scheduled an appointment with our client. This transcript demonstrates how outbound lead generation can help home service businesses secure new opportunities. If your company is looking to get more leads, this method of home service lead generation can be highly effective. Below is the redacted call information for privacy protection.
Ai Transcript:
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Phone Staffer Caller: Interrupts reflect that they will be giving a call through this phone number. Let me just confirm Rick, the last four digits of the number are two eight three two, correct?
Lead: Two eight three two, yes…
Phone Staffer Caller: All right, perfect. So Rick, let me just confirm some information I have to make sure this is correct, okay?
Lead: Sure.
Phone Staffer Caller: All right, perfect. So Rick, your last name is (redacted) spelled as R-U-S-H-I-N-G. Correct?
Lead: That’s correct.
Phone Staffer Caller: All right, perfect. And let me just confirm, um, your phone number is (redacted). Is that correct?
Lead: Correct… Yes…
Phone Staffer Caller: All right… And the address I have here is (redacted) Atlanta, 30328, correct?
Lead: Northwest, yes.
Phone Staffer Caller: All right, perfect, so…
Lead: The house… I’m the only house on this street which is a dead end, by the way. It’s a circle, I’m at the end of the circle. I have gates, but I’ll have them open for you.
Phone Staffer Caller: Okay…
Lead: If they go to a house without gates, that’s not my house.
Phone Staffer Caller: Uh okay, got it. So, um Rick, let me just confirm once again, the zip code is 30328, correct?
Lead: Yes.
Phone Staffer Caller: Perfect, and lastly Rick, may I know what is the best email we can send you the quotation or the estimation?
Lead: Well, we’ll discuss that when you arrive tomorrow!
Phone Staffer Caller: Oh okay, no worries with that. You’re just going to provide your email once the estimator arrives, all right?
Lead: I’ll be glad to.
Phone Staffer Caller: Okay, perfect.
Lead: Or you can just write me an estimate, we’ll agree on it and we’ll go from there.
Phone Staffer Caller: Okay, perfect, no worries with that. Now, what PSI is this pressure washer?
Lead: I’ve got three, but I’m too old to use them. I just traded off my 8,000 PSI, which is a hydraulic pump with a Honda motor on it with wheels. The damn thing weighed about 150-200 pounds.
Phone Staffer Caller: Got it… actually, um, once the estimator arrives, they need to check the area first, so they will know what equipment they’re going to use or bring for the cleaning.
Lead: All right, no but it’s not a problem. I’m probably… Jack, that’s not a problem.
Phone Staffer Caller: Oh, okay, perfect. So Rick, I’m going to schedule the appointment for an estimator to come by tomorrow. That’ll be November 8th, Friday, around 3 pm to 5 pm. And also, I’m going to inform them to call you at least one hour before arriving.
Lead: Very good, thank you Paul.
Phone Staffer Caller: All right, no worries Rick. Just in case you have any questions, feel free to call us, okay?
Lead: Um, again, when I hang up, I’m gonna call you and let everyone one time and then I’ll create a new contact, so when I call back, you don’t need to answer.
Phone Staffer Caller: Okay, if you want, uh, Rick, we can… I can dictate your hour—
Lead: Okay, no worries, you can just give us a call.
Phone Staffer Caller: All right, if that is okay. You take care, okay.
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