Type: Power Washing
Lead Grade: A
Name: Yue (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Austin
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through outbound cold calling techniques. In this particular cold call, we reached out to a homeowner in Austin, Texas, to schedule an estimate for exterior home services. The homeowner expressed interest in obtaining a full exterior estimate and confirmed the preferred appointment time of 6:00 a.m. Additionally, they provided special instructions for the estimator regarding their on-site visit. This successful connection highlights how cold calling for home service lead generation can help businesses secure more appointments and boost revenue. Below is the redacted information from the call, ensuring all personal privacy is maintained.
Ai Transcript:
Phone Staffer Caller: I don’t wanna use, um, I don’t want to have contact information but our estimator will be needing some information. Those you won’t be giving it to them, I just wanted to verify it since it’s in the system.
Lead: Oh well then just use whatever, um, don’t use my phone number but everything else in the system is okay.
Phone Staffer Caller: Okay, I understand. Uh, this would be just a confirmation, a yes and a no, that we would know, uh, who do we need to visit for the estimation?
Lead: Yeah, you’re visiting Yu Wong.
Phone Staffer Caller: Yep, you’re correct. But you just need to validate the phone number and the address since we have neighbors in the area in Red Oak that we are working with this coming weeks. So at least we can verify who the person are and, uh, by the way, before we do that, I just wanted to know do you happen to have an idea which part of the house would you like to be estimated?
Lead: Um honestly, the entire exterior.
Phone Staffer Caller: What?
Lead: Okay, I’ll put it in the notes.
Phone Staffer Caller: Alright and, uh, hold on one second. I will, um, let me see if I can find some contact information. Can you hold for a minute?
Lead: Go ahead.
Phone Staffer Caller: Okay, thank you.
[Pause]
Phone Staffer Caller: I am back.
Lead: Hi, welcome back.
Phone Staffer Caller: Thank you. I did find some contact information. Could you talk to my associate?
Lead: Okay, is the person available?
Phone Staffer Caller: No, never mind, they’re not.
Lead: It is okay.
Phone Staffer Caller: I can have this phone number—
Lead: No no no no, I’ll give you a different one.
Phone Staffer Caller: What?
Lead: I’ll just—take your time.
Phone Staffer Caller: Okay okay, are you ready?
Lead: Whenever you’re ready.
Phone Staffer Caller: 7 3 4 5 7 2 7 5 4 2.
Lead: Ok, I just wanted to repeat it back—it’s seven three four five seven two seven five four two, right?
Phone Staffer Caller: Correct. This would be your best contact number and you’ve mentioned that this would be a full home estimate?
Lead: I am.
Phone Staffer Caller: And I just wanted to double check, what would be the best time or view for us to come by the area? Yes, you’re available at 6 a.m.?
Lead: Yeah, perfect.
Phone Staffer Caller: And we only do Mondays to Fridays.
Lead: Monday morning at 6 a.m. would be perfect.
Phone Staffer Caller: Good, alright. And, um, would you like me to send you an email for this confirmation?
Lead: Um, can you text it to me on the phone number instead? The phone number that you’ve given to me starting with uh, 7542?
Phone Staffer Caller: Correct. Alright, so you will not be given the email already. Uh, lastly I just wanted to confirm the address: it’s one one seven one three Red Oak Valley Lane, Austin, Texas seven eight seven three two, right?
Lead: Correct.
Phone Staffer Caller: Okay, and, um, just a confirmation I have: you’ve confirmed the, uh, the appointment on Monday, October 21st of 2024 around 6:00 a.m., the earliest time, and that will be sent on the number that ends with 7542 under your name. And the estimator will come by the area, give you a call on its way.
Lead: Okay. And can you, um, can you, uh, delete this phone number from your records anyway