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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Michaela (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Belton

Intro:

At Phone Staffer, we help home service companies boost their lead generation through effective cold calling strategies. In this example, we contacted a homeowner in Belton, Missouri to offer a free estimate for power washing services. The homeowner showed interest in having their deck and the side of the house cleaned, and a callback was scheduled with the service estimator for a thorough evaluation. This scenario not only highlights how cold calling for leads can enhance a home service company’s chances to get more business but also serves as a reliable method for outbound lead generation. Below is a redacted transcript of this successful outreach.

Ai Transcript:

**Phone Staffer Caller**: Hi, I may speak to you, Micaela.

**Lead**: Yes, sister.

**Phone Staffer Caller**: Hi Micaela, this is Kate from (redacted). Actually, we’re working on (redacted) this week on a few of the neighbors’ properties. Would you like a free estimate for power washing next to your house?

**Lead**: Sure!

**Phone Staffer Caller**: Oh, yeah, I’ll pull out the calendar here. We’re available tomorrow. What time?

**Lead**: Yeah, 12 to 2pm and 6pm.

**Phone Staffer Caller**: Sure. For the free estimate.

**Lead**: Yes, available for either of those times. How about Saturday?

**Phone Staffer Caller**: Okay, what time?

**Lead**: Mm-hm.

**Phone Staffer Caller**: We have 12 to 2. Are you available with that? 12 to 2? On Saturday?

**Lead**: Oh, we have an event, okay. Is that the only time available on Saturday?

**Phone Staffer Caller**: We have also here, 2 to 4 and 4 to 6.

**Lead**: You can do 4 to 6, but is it? Well, no, actually, you know what, is that like one of the people who come and just kind of look? Is there, are there people in our area where somebody might knock on our door and we can just talk to them?

**Phone Staffer Caller**: Yeah, this is (redacted), and I’ll say if you have a concern, I can schedule you a callback. If you are interested you can ask our estimator Jonathan.

**Lead**: I can schedule you a callback anytime tomorrow or on Saturday.

**Phone Staffer Caller**: Yeah, let’s do a callback tomorrow.

**Lead**: And tomorrow. How about on 12 to 2? Is it ok with you?

**Lead**: Um, 12 to 2. No, because I have a meeting at 1. Any other?

**Phone Staffer Caller**: So, how about Saturday? What’s the best day? It would be good for you.

**Lead**: I mean, tomorrow works, it just has to be after 2.

**Phone Staffer Caller**: Tomorrow after 2?

**Lead**: Yes.

**Phone Staffer Caller**: Oh, we have 4 to 6.

**Lead**: Yes, let’s do 4 to 6.

**Phone Staffer Caller**: Okay, so, just to confirm, are we speaking to Michelle (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: May I ask what is the best e-mail to send a confirmation to?

**Lead**: Um, no, I don’t want to provide my e-mail.

**Phone Staffer Caller**: Okay, and the address here is (redacted), Belton, Missouri with a zip code of (redacted).

**Lead**: Okay.

**Phone Staffer Caller**: And the best number to reach you at is (redacted), am I correct?

**Lead**: Yes, yes.

**Phone Staffer Caller**: Just the exterior of the house or in the driveway or something on the roof or just the exterior of the house?

**Lead**: Just the exterior of the house to be power washed so that I can take notes. Do they power wash the interior? What inside of the house do they power wash?

**Phone Staffer Caller**: Exterior. We have decks, side of the house, pool decks, roof, driveways.

**Lead**: Oh, I get what you are saying. If I need to power wash, it will be my deck which is falling apart because it