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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Stephen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bentonville

Intro:

At Phone Staffer, we specialize in helping home service companies get more leads through effective cold calling strategies. In this instance, one of our team members contacted a homeowner in Bentonville to schedule a free estimate for exterior siding power washing. The homeowner provided alternate contact details for his wife, who will be on-site during the appointment, and confirmed the preferred time for the visit. This is an excellent example of how outbound lead generation can effectively result in scheduled appointments for home service providers.

If your home service company is looking to improve lead generation or needs help with outbound efforts to secure more business, cold calling can be a game-changer. Below is the redacted information to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Hello.

Lead:
Hello.

Phone Staffer Caller:
My name is Michelle with (redacted). Am I speaking with Stephen (redacted)?

Lead:
Yes, you are.

Phone Staffer Caller:
Oh, I was the one who talked with you earlier, sir, about the free estimate. Would you still be interested to be scheduled at your most convenient time or date?

Lead:
Hold on one second, please.

Phone Staffer Caller:
Yes, thank you, sir. I’m sorry for this one.

Lead:
Sorry, yeah, we’d be interested in having an estimate.

Phone Staffer Caller:
When would it be, sir? Like tomorrow?

Lead:
Tomorrow doesn’t work for either one of us. My wife’s looking to schedule for Friday.

Phone Staffer Caller:
All right, thank you sir, let me just pull up my calendar. Friday, October 4, around what time, sir? Morning or afternoon. We have available schedule, sir, from 10 a.m. to 12 p.m. Will this be fine?

Lead:
Okay, yeah, that works.

Phone Staffer Caller:
10 a.m., and which part of the house, sir, would you be needing a free estimate for?

Lead:
Just the siding.

Phone Staffer Caller:
And sir, yeah, siding and stuff. All right, house exterior and siding, correct?

Lead:
Yes.

Phone Staffer Caller:
All right, so let me just complete my notes, sir. I’m speaking with Steven (redacted). And of course, sir, before the visit, you will receive a call. So your best callback number is still gonna be (redacted), correct?

Lead:
No, it’ll be the same except it’ll be (redacted), my wife’s number.

Phone Staffer Caller:
All right, (redacted). Is she gonna be the one at the house on that day, sir?

Lead:
Yes.

Phone Staffer Caller:
Or both of you?

Lead:
Oh, okay.

Phone Staffer Caller:
Can I just get your wife’s first name, sir?

Lead:
It’s Heather.

Phone Staffer Caller:
H-E-A-T-H-E-R, correct?

Lead:
Correct.

Phone Staffer Caller:
Okay, thank you. And the address here is (redacted), Bentonville, Arkansas (redacted). Is that correct?

Lead:
That is correct.

Phone Staffer Caller:
For email notification, sir, we have an email on file. Correct me if I’m wrong. Is it (redacted) at Gmail.com?

Lead:
Yes.

Phone Staffer Caller:
Would you like to provide your email address, sir, for the notification of this estimate?

Lead:
Yes, I’m ready.

Phone Staffer Caller:
Okay, sir. Go ahead.

Lead:
It’s (redacted) at Yahoo.com.

Phone Staffer Caller:
All spelled out at Yahoo.com?

Lead:
Correct.

Phone Staffer Caller:
Okay, so let me just do a quick recap, sir. We’ll be doing a free estimate on October 4, around 10 a.m. to 12 p.m. This is for the house exterior and siding. Your best callback number would be (redacted). I’m speaking now with Steven (redacted), and we will be working with your wife on that day, which is Heather (redacted). Your email address is (redacted) at Yahoo.com, correct?

Lead:
Yes, except the contact number is (redacted).

Phone Staffer Caller:
Okay. (Redacted), ma’am, and you can find us on Google. That’s spelled (redacted). The good thing about this estimate, ma’am, is before the visit, (redacted) himself will give you a call. The company owner himself.

Lead:
Okay.

Phone Staffer