Type: Power Washing
Lead Grade: A
Name: Crystal (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling techniques. In this transcript, our team contacted a homeowner in Charlotte, North Carolina to offer a free estimate for power washing services. The homeowner quickly expressed interest in both exterior house and driveway cleaning, and an appointment was arranged to discuss the estimate further. This conversation demonstrates how outbound lead generation can successfully connect home service providers with potential clients. If you’re looking to get more leads for your home service company through cold calling, this approach is a proven strategy. Below is the redacted call information for privacy compliance.
Ai Transcript:
Phone Staffer Caller: Hello?
Lead: Hi, is this Krystal?
Phone Staffer Caller: Yes, this is she. Who am I speaking with?
Phone Staffer Caller: Yeah, this is Anne with (redacted). Are you still on (redacted), Charlotte?
Lead: (redacted) in Charlotte, North Carolina. Yes, I do own that property.
Phone Staffer Caller: Oh great. You know, we are in the area this week working on a few of the neighbors’ properties. We’re just checking on when was the last time you power washed the exterior of your house?
Lead: I probably power washed it about a year ago.
Phone Staffer Caller: Oh, I see. You know (redacted) is in the area, and we can give you a free estimation for you, so there’s no commitment, no obligation for you. Maybe you want to hear an offer and see if the numbers would work for you?
Lead: Yes, you can, you can. So I just double-checked it. I think we didn’t power wash my house.
Phone Staffer Caller: Oh great. So for this one, I just need to do some—I’ll get my information from you, Krystal, so I can set up an appointment with our exterior (redacted), okay?
Lead: Okay, thank you.
Phone Staffer Caller: Okay, so Krystal. I just wanted to confirm your complete address is (redacted), Charlotte, North Carolina.
Lead: Yes, my address is (redacted).
Phone Staffer Caller: Okay then, perfect. The phone number, in case our estimator is on the way, is (redacted)?
Lead: Yes, correct.
Phone Staffer Caller: Okay, perfect. And in case we need to send you a confirmation email, Krystal, what is the best email address to use?
Lead: S-U-L-L-Y-P-H-I-L-L-I-P-S at outlook.com.
Phone Staffer Caller: Okay, so let me go ahead and repeat. The email address is M-E-T-H-L-I-P-S at outlook.com.
Lead: Can we change that to iCloud? iCloud.com.
Phone Staffer Caller: Okay, that works. So give me a second. Which one are you interested in—exterior house power washing, or including the driveways?
Lead: Including the driveways.
Phone Staffer Caller: Okay, give me a second here. And—give me a second here. Alright, and when… So for this one—for the appointment, Krystal, I just wanted to confirm: Do you want the virtual appointment?
Lead: Um, uh—virtual appointment.
Phone Staffer Caller: Virtual, okay. No worries. And are you available on October 1, Tuesday, around 11 a.m. to 1 p.m.?
Lead: Oh no, I’m not.
Phone Staffer Caller: Oh, then you’ll be available to call—how about later today?
Lead: Um, later on, around 3 p.m. or 5 p.m. to 7 p.m.?
Phone Staffer Caller: 5 p.m. to 7 p.m.?
Lead: I’m sorry, 5 p.m. to 7 p.m.
Phone Staffer Caller: Okay, perfect. So October 1, 5 p.m. to 7 p.m.?
Lead: Yes.
Phone Staffer Caller: Alright then. So since I have all the information here, I will be repeating the information that I have here, Krystal, to confirm if this is correct. So once again, your phone number is (redacted), and your complete address is (redacted), Charlotte, North Carolina, (redacted),