Type: Power Washing
Lead Grade: A
Name: Scott (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clarksville
Intro:
At Phone Staffer, we specialize in generating leads for home service companies through cold calling techniques. In this transcript, we reached out to a homeowner in Clarksville, Tennessee, to offer a free power washing estimate for their siding and driveway. The homeowner expressed interest and arranged for our client to stop by and leave a business card as confirmation of the visit, with a follow-up call scheduled to discuss the estimate.
This exchange is another great example of how effective outbound efforts, like cold calling for leads, can help home service companies grow their business. If you’re looking to improve your leads or need better outbound strategies, this approach can yield excellent results. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Hello.
Lead:
Hello, Scott.
Phone Staffer Caller:
Hello, yes. Well, this is Reza from (redacted).
Lead:
From where?
Phone Staffer Caller:
Well, I’m with (redacted)…Power Washing.
Lead:
Okay.
Phone Staffer Caller:
We will be working in (redacted) Road tomorrow, and we’re just checking if you would like to get a free estimate to power wash the exterior of your house.
Lead:
Okay. Sure, and you stop by. I’m going to be at work, so. But if you could, I’ve been wanting to get it done, but just if they could either leave it in the mailbox or something, then I’ll definitely give you guys a call back and let you know whether I want you or not, but, for sure.
Phone Staffer Caller:
Oh, sure. Well, I can have Scott drop by tomorrow. And then, can he call you to give the estimate?
Lead:
Sure.
Phone Staffer Caller:
Will that work for you?
Lead:
Yeah, that’ll work. I got a lot of trees around, so it might be kinda difficult.
Phone Staffer Caller:
That’s okay.
Lead:
Trees and vines that are growing up on the side of the house that I will eventually get rid of.
Phone Staffer Caller:
Got it.
Lead:
But yeah, he could stop by and take a look at it.
Phone Staffer Caller:
Okay.
Lead:
Yeah, and then I’ll give him a call, or they can drop a card in the mailbox, letting me know that he did go by.
Phone Staffer Caller:
Mmh hmm.
Lead:
You know, just to indicate that he did stop by, that way I can get it on the way home and then call you guys on Friday.
Phone Staffer Caller:
Sure. Well, for the estimate—because we actually need someone to be at home for the estimator to do the estimate—yeah, he can drop by, but he might be calling you to give you the estimate over the phone if that works for you.
Lead:
You said he might be stopping by, so why would you need an individual there just to do an estimate?
Phone Staffer Caller:
Because we aren’t able to leave the estimate on the mailbox and—
Lead:
Yeah, that’s fine. I can call him back and get the estimate from him. That’s no problem. But I’ll be working and won’t be home. So how are you going to have someone there if I’m not going to be home?
Phone Staffer Caller:
That’s right. I’ll have Jacob call to give you the estimate over the phone right after he checks the area.
Lead:
That’s fine.
Phone Staffer Caller:
Okay?
Lead:
That’s fine. But how am I supposed to know that he even came by if he doesn’t leave something in the mailbox to let me know?
Phone Staffer Caller:
I understand.
Lead:
I can’t just randomly have him call me because of the fact that I work in a couple different areas—
Phone Staffer Caller:
I can try to request for him to leave something on your mailbox, and then I’ll have him call you Friday, 3 to 5 p.m.? Will that work for you?
Lead:
Alright.
Phone Staffer Caller:
Perfect.
Lead:
Yes.
Phone Staffer Caller:
That’s fine. And so you were on (redacted) Road, Clarksville, Tennessee (redacted)?
Lead:
Yep.
Phone Staffer Caller:
Alright. Just have him drop his business card in there to let me know