Type: Power Washing
Lead Grade: A
Name: Jeannette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Clarksville
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this example, we reached out to a homeowner in Clarksville, Maryland to offer a free estimate for power washing services. The homeowner expressed interest in having the north side of their house cleaned and scheduled an appointment for the following Saturday. This is a prime demonstration of how cold calling for leads can effectively drive interest and help home service companies secure more business. Below, you’ll find a redacted version of the call to respect the privacy of all parties involved.
Ai Transcript:
Phone Staffer Caller:
Hello, hi. This is Jeanette.
Lead:
Yes, it is.
Phone Staffer Caller:
Hi, ma’am, this is Mary here with (redacted).
Yeah, I’m actually calling or in the area this week, and I’ll be working on a few of the neighbor’s property, and just wanted to ask, though, if you might be interested for some free estimates for the exterior of your house to be Power-washed.
Lead:
I have to ask my husband. I don’t know if you reached out to someone or not, but we were thinking about it. Can I take your name and number, and get your call back?
Phone Staffer Caller:
Oh, yeah, sure, well, actually… Or can you call me back later?
This is actually a free estimate, though, if you’d like I can schedule you for one and then have an estimator to come by since we’re in the area, ma’am. And we’ll give you a free estimate.
How’s that?
Lead:
Okay, is that today?
Phone Staffer Caller:
Well, lookin’ up here, Saturday would be the next available schedule for a visit.
That’s… let’s see, let’s see. If you were at, say, 11 a.m. to 3 p.m., ma’am, will that work for you?
Lead:
I believe so. Oh, sure.
Phone Staffer Caller:
So, anyways, I’ve got here 11 a.m. until 3 p.m. for Saturday the 21st.
And again, the estimator will come by to give you some free estimates.
Lead:
Okay.
Phone Staffer Caller:
And this is Jeannette (redacted) I’m speaking with. Right, ma’am?
Lead:
That’s correct.
Phone Staffer Caller:
Oh, yeah. And the address, just wanted to make sure we have it correct here.
House number would be (redacted) in Watkins Bridge. Right, ma’am?
Lead:
That’s correct.
Phone Staffer Caller:
Alright. Lane and Clarksville, MD.
Lead:
Gotcha.
Phone Staffer Caller:
Yeah. And this is the best number we can call you back. The one still at (redacted), ending at 2482. Right?
Lead:
That’s correct.
Phone Staffer Caller:
Alright. Yeah, and you might need to send you an e-mail, like the SMS email.
What’s the best e-mail address we can send you on?
Lead:
It’s my, let’s go with Justin, J-U-S-T-I-N dot B-A-L-C-I-U-N-A-S at Gmail.
Phone Staffer Caller:
Sorry, what was the last? After the trust-
Lead:
Same last name, again.
Phone Staffer Caller:
…customer is Justin dot B-A-L-C-I-U-N-A-S.
Lead:
Oh.
Phone Staffer Caller:
Balsanas, job address for Justin. That’s Balsanas or-
Lead:
Last name, Baltsianas.
Phone Staffer Caller:
Yeah, okay, at Gmail dot com, right?
Lead:
That’s correct.
Phone Staffer Caller:
Oh, perfect. All right, yeah, and just wanted to know, ma’am, which part of the house would you be possibly or the exterior of your house would you possibly be interested in for the free SMS?
Would it be exteriors, or would it include a driveway?
Lead:
The exterior on the north side of the house.
Phone Staffer Caller:
Perfect, got it. Yeah.
Alright, so I’ve taken note of that.
And, yeah, again