Type: Power Washing
Lead Grade: A
Name: Dorothy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Columbus
Intro:
At Phone Staffer, we help home service companies get more leads through proven outbound strategies like cold calling. In this transcript, one of our team members contacted a homeowner in Columbus, Georgia, to schedule a free estimate for power washing services. The homeowner expressed interest in cleaning the entire home exterior, with a focus on the back area where mildew has developed. An appointment was successfully booked for an estimator to visit the property and assess the service needs.
This is a strong example of how outbound lead generation for home service companies can deliver qualified leads ready for follow-up. Below is the redacted transcript to protect personal details.
Ai Transcript:
Phone Staffer Caller:
Hello? This is Nicole. I’m talking to Dorothy.
I’m sorry. I can’t hear you. Can you hear me now?
No, your voice is coming in and out. What did you say? Say it again. One more time.
Yes, I am. Am I talking to Dorothy?
Lead:
Yes.
Phone Staffer Caller:
That’s great. I am with (redacted), and may I verify if you are still staying at (redacted)?
Lead:
Oh, you are the people that I, uhm, wait a minute. Yes. Yes. I’m sorry. Yes, I am. Why?
Phone Staffer Caller:
Okay. That’s great. So, actually we will be there to power wash some houses in the area. I would love to see if you are interested and available, if we can come by to see the areas that need power washing.
Lead:
Oh, okay. Are you the people that had the sign out on North Columbus about power washing?
Phone Staffer Caller:
I’m sorry. Can you say it again?
Lead:
Are you the people that had the sign outside of the Home Depot that said that you all do power washing? Is that you? Did you say yes or no?
Phone Staffer Caller:
Yep. Yes.
Lead:
Okay. Yeah, you can come by and I can show you this area and give me an estimate on how much you charge to power wash. I want my house, my home power washed. I know that it has siding, but it didn’t get power washed last year.
And are you coming into Dawson Estate? Where are you power washing at? Are you coming to my area?
Phone Staffer Caller:
Yeah, so actually it depends on the areas that need to be power washed.
Lead:
Okay. So you want to send someone over to—
Phone Staffer Caller:
I’m sorry. Yes. And actually we can be there on the 10th.
Lead:
On the 10th?
Phone Staffer Caller:
Yes, yes. And the earliest time that we can be there is around 8 a.m. between 10 a.m.
Lead:
Okay, now this is just to give an estimate, right? Not the power wash?
Phone Staffer Caller:
Yes, yes.
Lead:
Okay. I’m just doing estimates right now.
Phone Staffer Caller:
Mm-hmm. So, are you okay with 8 a.m.?
Lead:
The 10th. Uh-huh. That’s Friday. Is that Friday?
Phone Staffer Caller:
No, Thursday. That’s tomorrow. We can also have Friday.
Lead:
Since it’s Thursday, I just have to mark it on my calendar. You said between 8 a.m. and 10?
Phone Staffer Caller:
Uh-huh. Between 8 a.m. and 10 a.m.
Lead:
Okay, that’ll work. Who’s coming? Who’s coming by? Did you hear me? Hello?
Phone Staffer Caller:
Yes, I’m here. Sorry.
Lead:
Okay. Can you tell me who’s coming by so I know who to expect?
Phone Staffer Caller:
Well, actually the estimator.
Lead:
And his name is? Her name is?
Phone Staffer Caller:
I’m sorry, but I actually don’t have any specific name for the estimator.
Lead:
Okay. Well, as long as he just comes to estimate. Okay, that’ll work. All right.
Phone Staffer Caller:
Between 8 a.m. and 10 a.m.
Lead:
Mm-hmm.
Phone Staffer Caller:
So, I am just going to verify some information here. All right.
So, your first name is Dorothy, right?
Lead:
Yes. Yes. Yes.
Phone