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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Steve (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Conroe

Intro:

At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In the following transcript, we reached out to a homeowner in Conroe, Texas, on behalf of Johnson Power Washing to offer a free estimate for exterior cleaning services. The homeowner expressed interest in power washing their driveway, patio, siding, and pool decks, while excluding the roof. An appointment was successfully booked, demonstrating how outbound lead generation can be a highly effective way to secure leads for home service companies. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

Phone Staffer Caller:
All right. This is Chrysa and I’m calling from (redacted). So, we will be in (redacted) Drive– (redacted) Drive this week working on some neighbors’ property, so we wanted to ask if you are interested in having a free estimate to power wash the exterior of your house?

Lead:
Um, sure.

Phone Staffer Caller:
May I know what part of the house that you would like to get an estimate– is it on your driveway, patio, siding, pool deck, or roof, or back, or front?

Lead:
Uh, I’d be interested in the price for everything except the roof.

Phone Staffer Caller:
Okay, except the roof. Alright, I can have our estimator come by in your area and are you available on– let me check– um, um, are you available on Monday next week? October 21 between two p.m. to four p.m.? Whether that works for you?

Lead:
I’d be fine.

Phone Staffer Caller:
Okay, perfect. And what is your name, sir?

Lead:
My name is Steve.

Phone Staffer Caller:
Steve. And, your– Melanie is your wife?

Lead:
Yes.

Phone Staffer Caller:
Okay, got it. Thank you, Steve.

Lead:
No problem.

Phone Staffer Caller:
Is this your best callback number? The one ending in (redacted)?

Lead:
Yeah, that’s fine.

Phone Staffer Caller:
Alright. Just to confirm, your address is (redacted) Drive, Conroe, Texas, (redacted), right?

Lead:
That’s correct.

Phone Staffer Caller:
Okay, perfect. And Steve, in case our estimator will be sending an estimate, do you have, like, the best email address or active email address?

Lead:
Um… That’s a good question. Um, it’d probably be better to send it to my wife’s email.

Phone Staffer Caller:
Oh, sure. Yes, we can do that. It’s, Melanie M-E-L-A-N-I-E-R-U-L-V. At Yahoo.com.

Lead:
Ah, yahoo…

Phone Staffer Caller:
Alright, so, her email address is (redacted) at yahoo.com.

Lead:
Yes.

Phone Staffer Caller:
Okay, and this is for the driveway, the patio, siding, pool decks, the front, and the back? Except for the roof?

Lead:
Exactly.

Phone Staffer Caller:
Okay. Perfect, so thank you so much, Steve. I’ll go ahead now and book an appointment so that Jonathan would give you a call to confirm, and I’m just letting you know that since we’re in the area, there’s no obligation or pressure. They can come out, see what you have, and offer an estimate to get it cleaned up, okay?

Lead:
Sounds good, thank you!

Phone Staffer Caller:
Okay, perfect, you’re welcome, have a great day, goodbye!

Lead:
You too, byee.

Phone Staffer Caller:
Bye, bye.