Type: Power Washing
Lead Grade: A
Name: Parul (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Enola
Intro:
At Phone Staffer, we focus on helping home service companies get more leads through cold calling for outbound lead generation. In this transcript, we reached out to a homeowner in Pennsylvania to offer power washing services on behalf of Max PowerWashing. The homeowner expressed interest in a soft wash for the entire exterior of their home as well as power washing for two concrete walkways. Although the homeowner preferred not to schedule a specific appointment time, they requested a detailed estimate after viewing the property. This type of interaction highlights how home service companies can successfully use cold calling for leads to generate more business opportunities without needing an extensive in-person consultation. Please see below for the redacted information from the call while maintaining the privacy of the contact involved.
Ai Transcript:
Phone Staffer Caller:
Hello.
Lead:
Hello, Peroul.
Phone Staffer Caller:
Yes. Who is this?
Lead:
Yes. Hi.
Phone Staffer Caller:
This is Crisma from (redacted). We will be in your area next week working on your neighbor’s property. So, we wanted to ask if you are interested in getting a free estimate to power wash the exterior of your house?
Lead:
Sure, you can give us an estimate after you have seen it.
Phone Staffer Caller:
I’m sorry?
Lead:
Yeah, you can give us an estimate.
Phone Staffer Caller:
Alright, that would be perfect. Um, which part of the house? Is it the driveway? The patio? The siding? Or the roof?
Lead:
I don’t understand your question.
Phone Staffer Caller:
Um, what services are you offering?
Phone Staffer Caller:
Um, we actually offer, sir, power washing or also soft washing, and for the exterior of the house only. So, do you have a specific part of the house that you would like to get an estimate for?
Lead:
Yeah, I would like an estimate to wash the entire exterior of the house. You’re doing a power wash, but it’s a soft wash, correct?
Phone Staffer Caller:
Yes, yes. Soft wash and power wash.
Lead:
And you’re using eco-friendly materials?
Phone Staffer Caller:
Yes. Yes, that’s right.
Lead:
So, I would like an estimate for the entire house, the external part of the house to soft wash it. And I would like the walkway in front of my house and the walkway leading up to my front door, and the walkway along the lawn of my house.
So, there are two walkways which are concrete and I would like them also power washed.
Phone Staffer Caller:
Ok. Two walkways of the house. Correct?
Lead:
Yes. From the mailbox. From the mailbox to where my property ends on the other neighbor’s driveway and also from my driveway there’s a concrete walkway leading to the front door.
Phone Staffer Caller:
Ok. Got it. So, these will be included. You can give me an estimate, and then if you are interested, we will come to our understanding.
Phone Staffer Caller:
Ok. That would be perfect, Parul. So, I will take note of that, and I am speaking to Parul (redacted), correct?
Lead:
No, you are not. You are speaking to (redacted). Parul is my wife.
Phone Staffer Caller:
Oh. What’s your name, sir?
Lead:
Krishna.
Phone Staffer Caller:
Krishna. Wow. Um. My name is actually Krishna.
Lead:
Oh. Ok. Very close.
Phone Staffer Caller:
Yes. Very close. So, um, your last—I mean Parul’s last name is (redacted), correct?
Lead:
It’s (redacted). You said it earlier, Krishna.
Phone Staffer Caller:
Ok. Alright. And for the address, is it (redacted) in (redacted), PA 17025, correct?
Lead:
That is correct.
Phone Staffer Caller:
Alright. And the best callback number is the one ending in (redacted), right?
Lead:
That is correct.
Phone Staffer Caller:
Ok, perfect. And Krishna, what is the best email address in case our estimator needs to send an estimate?
Lead:
I can give it to you. You can note it down. Do you have a pencil handy?
Phone Staffer Caller