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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Louis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Mill

Intro:

At Phone Staffer, we help home service companies grow by using outbound marketing techniques like cold calling to generate qualified leads. In this example, we contacted a homeowner in Fort Mill, South Carolina, to offer a free estimate for exterior power washing services. The property owner expressed interest in having the entire exterior, a small covered porch, open patio, and the area under the deck power washed. An appointment was successfully scheduled for a future visit.

This call highlights how cold calling for leads can help home service companies connect with interested homeowners and set up opportunities for future business. Redacted lead details can be found below.

Ai Transcript:

Phone Staffer Caller:
Hello, Louis?

Lead:
Yeah, who is this?

Phone Staffer Caller:
Hi sir, good morning. This is Kyla with (redacted). How are you?

Lead:
I’m good, but I’m not ready to do power washing yet.

Phone Staffer Caller:
That’s fine, sir. Actually, the main reason why I’m calling you right now, we would like to let you know that we will be working some of your neighbourhood properties maybe this month and we would like also to know if we can drop by so that we can give you a free estimate or a free coat so that we can power wash your house exterior so that you have a reference in the future. This is just for a free estimate, as of now, so that you have a reference. Would that be ok?

Lead:
Sure, a free estimate is fine. We’ll probably pull it off of them.

Phone Staffer Caller:
Wonderful. So what part of your house would you like to have an estimate so that I can note here?

Lead:
The whole exterior and I have a small porch with a cover over it. It’s about a 10 by 10 cover and then about 10 foot open patio and then underneath the deck too.

Phone Staffer Caller:
All right, so it’s going to be the porch that’s going to be 10 by 10, right? And the deck part?

Lead:
Yeah, it’s small. It’s a pretty small deck, but the whole house, yeah.

Phone Staffer Caller:
All right, very good. Sir, are you available next week, Monday, April 14th?

Lead:
I don’t know yet. I’ll have to check my calendar. Can you call me back?

Phone Staffer Caller:
Yes, sure.

Lead:
Because I’m right in the middle of another phone call right now.

Phone Staffer Caller:
It’s ok. I don’t mind holding here. If you want, we have different schedules. We have Wednesday, Thursday, Friday for next week. You can check your calendar. I don’t mind holding.

Lead:
Thursday afternoon might work.

Phone Staffer Caller:
All right, so for Thursday afternoon, can we be able to do between 3 to 5 PM?

Lead:
From when to when?

Phone Staffer Caller:
We have 3 to 5 PM and 5 PM to 7 PM.

Lead:
No, that won’t work. It has to be between 1 and 3.

Phone Staffer Caller:
Okay, sure. We can do that. 1 to 3. All right.

Sir, I just want to verify this information. The address that’s going to be (redacted).

Lead:
That’s correct.

Phone Staffer Caller:
And this is your best callback number? (redacted)

Lead:
Yes.

Phone Staffer Caller:
And what’s your best email to send you the confirmation?

Lead:
SkyCaptain777 at AOL.com.

Phone Staffer Caller:
All right. So let me just verify. It’s going to be S-K-Y-C-A-P-T-A-I-N-77 at AOL.com.

Lead:
That’s three sevens.

Phone Staffer Caller:
Oh, three sevens. All right.

Lead:
777, yeah.

Phone Staffer Caller:
Oh, 7-7.

Lead:
Yeah, 7-7-7.

Phone Staffer Caller:
All right. So there’s 3-7. All right.

And sir, are you also available to assess our estimate for deteriorative property for only 10 to 15 minutes of your time on April 17th?

Lead: