Type: Power Washing
Lead Grade: A
Name: Shauna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Germantown
Intro:
At Phone Staffer, we specialize in outbound cold calling to help home service companies generate leads effectively. In this example, we reached out to a homeowner in Germantown to offer a free estimate on power washing services. The homeowner expressed interest in having their entire house and camper pressure washed, and an appointment was booked with our client, Shayne’s Power-Washing, for further details. If you’re looking to improve your home service company’s outbound lead generation, cold calling can be a powerful method to get more leads and grow your business. Below is the redacted transcript to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Please remove me from your public list.
Lead: I’m sorry, what was that?
Phone Staffer Caller: Hi, this is Shawna. I was wondering, are you calling about insurance?
Lead: No, I’m from Shayne’s Power-washing.
Lead: Shayne’s power-washing?
Phone Staffer Caller: Yes, mm-hmm. I’m calling ‘cuz we’ll be working on your area tomorrow on Friend Road. We’re just checking if you would like to get a free estimate to power wash the exterior of your house.
Lead: Oh yeah, I love a free estimate.
Phone Staffer Caller: Our estimator, Shayne, was actually in the area last week, and so he got a few numbers from the public record so he could estimate while he’s in the area.
Lead: Oh yeah.
Phone Staffer Caller: He’ll be there tomorrow until Friday actually. When will you be available?
Lead: I should be available tomorrow, I don’t know. He’s welcome to stop by and put the estimate in my mailbox or on my door.
Phone Staffer Caller: Okay. I can have him call you to give you the estimate if that works.
Lead: Yeah, oh because I need my house pressure-washed, and my camper…sorry.
Phone Staffer Caller: Oh, sorry—your camper?
Lead: I need power washing on my camper as well.
Phone Staffer Caller: All right. Can he call you tomorrow around 5 to 6 p.m.?
Lead: Yeah, that’s fine. Is he going to be calling from the same number?
Phone Staffer Caller: Will he be calling from the same number?
Lead: I’m sorry, will he call from the same number or a different number?
Phone Staffer Caller: Sorry, Shawna, I’m having a hard time hearing you. Can I call you back?
Lead: Okay, yeah, sure.
Phone Staffer Caller: Hold on a second… thank you.
Lead: Is this any better?
Phone Staffer Caller: Is this any better?
Lead: I can hear you now. Yes, something must have been drowning out your sound.
Lead: So, will it be the same number or a different number when he calls?
Phone Staffer Caller: Oh, it will be a different number because I’m actually working for Shayne. I’m just calling the neighborhood to ask those who might be interested in a free estimate. Shayne will personally call you to give you the estimate over the phone, tomorrow between 5 and 6 p.m.
Lead: Okay.
Lead: Now, if you want, you could probably advertise locally in our Facebook group. Do you guys already advertise on Facebook?
Phone Staffer Caller: I’m not sure, but Shayne has a website. He can give it to you when you talk with him tomorrow. You can ask for his website.
Lead: Okay.
Phone Staffer Caller: Let me just confirm, it’s Shayne’s Pressure-Washing?
Lead: Shayne’s Power-Washing?
Phone Staffer Caller: Yes, Shayne’s Power-washing.
Lead: All right, I just want to save your phone number so I don’t block it or anything.
Phone Staffer Caller: Thank you so much. And you’re at (redacted), Germantown, Ohio (redacted), right?
Lead: Yes.
Phone Staffer Caller: And would this be a good phone number for him to call, the (redacted)?
Lead: Yes.
Phone Staffer Caller: Great. So what part of the house were you planning to get an estimate for? I didn’t hear that earlier.
Lead: The whole house and my camper.
Phone Staffer Caller: Got it, perfect. Lastly, do you have the best email where I can send the confirmation?
Lead: (redacted) at Yahoo.com.
Phone Staffer Caller: Let me