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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Carolyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Glenville

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling. In this transcript, we contacted a homeowner in Glenville, Pennsylvania, offering a free estimate for power washing services. The homeowner, Caroline, expressed interest in having the back and front of their house cleaned, and we successfully booked an appointment for an estimate. This example demonstrates how outbound strategies like cold calling can help home service companies boost their lead generation efforts. If you’re seeking new ways to get more leads for your home service company, cold calling can be a powerful approach. Below is the redacted call information used to protect individual privacy.

Ai Transcript:

Phone Staffer Caller:
Hello Carolyn.

Lead:
Yes. Hi.

Phone Staffer Caller:
This is Krystal with (redacted). We’ll be in the area this week coming up on neighbors’ property. So, we wanted to ask if you would like to get a free estimate to power wash the exterior of your house.

Lead:
Okay, is it a free estimate?

Phone Staffer Caller:
Yes, free estimate.

Lead:
Alright, sure.

Phone Staffer Caller:
May I know what part of the house that you would like to get a free estimate?

Lead:
Uh, the back.

Phone Staffer Caller:
Um, only the back?

Lead:
Yeah. Or for price on both, ya know, back and front.

Phone Staffer Caller:
Okay, so for back and front. Yes, um definitely. So I’ll go ahead and book you an appointment.

Lead:
Okay.

Phone Staffer Caller:
Um, are you available…? Let me, let me check, hold on. Tomorrow, Friday.

Lead:
Ok, what’s time?

Phone Staffer Caller:
Around 2 PM to 4 PM?

Lead:
Um, yeah about 3:30 would be good. Tomorrow.

Phone Staffer Caller:
Alright, um… How about 4 PM to 6 PM? Does that work for you?

Lead:
That’s good.

Phone Staffer Caller:
Yeah, it’s good?

Lead:
Alright. Yes, alright.

Phone Staffer Caller:
Perfect. So this is for Caroline (redacted) and your best callback number is the one ending in (redacted)?

Lead:
Correct.

Phone Staffer Caller:
Okay, perfect. And for your address, that would be (redacted), Glenville, Pennsylvania, (redacted)?

Lead:
Correct.

Phone Staffer Caller:
Alright. So in case our estimator will be sending an estimate, can we use the email address (redacted)?

Lead:
I’d rather you text me. I don’t use my email.

Phone Staffer Caller:
Okay, sure. No worries. So, Caroline, I’ll go ahead now and book you an appointment so that Matt would give you a call to confirm.

So just a quick recap – we are setting up an appointment for September 27, that would be on Friday, between 4 p.m. to 6 p.m., and this is only for the free estimate for the back and the front.

Lead:
Perfect!

Phone Staffer Caller:
Thank you.

Lead:
You’re welcome.

Phone Staffer Caller:
Goodbye, Caroline.