Type: Power Washing
Lead Grade: A
Name: Wilfred (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Harvey
Intro:
At Phone Staffer, we help home service companies grow their business by using proven cold calling techniques to generate leads. In this instance, we reached out to a homeowner in Harvey to offer a free estimate for power washing services from one of our clients. The homeowner showed interest in getting the entire exterior, including the walkway and driveway, cleaned. An appointment was successfully scheduled for an afternoon estimate. This interaction highlights how effective outbound calling can be for home service companies looking to get more leads and increase sales. Below, you’ll find redacted details from the call.
Ai Transcript:
Phone Staffer Caller:
Hi there, I’m trying to reach Wolfred (redacted).
Lead:
Yeah.
Phone Staffer Caller:
Hi there. This is Marie with (redacted). Are you still on Wedgewood Drive? Is this still correct?
Lead:
OK, great.
Phone Staffer Caller:
Yeah, our team is in the area. So we’re just checking if you’d like to get a free estimate for power washing the outside of your house?
Lead:
Do me.
Phone Staffer Caller:
OK, so you don’t need any help for a cleanup.
Lead:
OK. How much is the power wash?
Phone Staffer Caller:
Um, it usually depends on the area or size. But I can definitely have the estimator call you back. At least he can provide you more details about the service we offer, as well as the pricing.
Lead:
Alright. Can you do next week?
Phone Staffer Caller:
Yeah. OK, around what time? Do you prefer morning or afternoon time?
Lead:
Yeah, morning.
Phone Staffer Caller:
OK, morning, let’s say Monday. Will that work?
Lead:
Yeah.
Phone Staffer Caller:
Oh, OK. Alright, sounds good. So let me confirm the phone number. (redacted). Correct?
Lead:
Yes, ma’am.
Phone Staffer Caller:
OK, thank you. And the address again, it’s (redacted) Drive, Harvey, zip code (redacted). Correct?
Lead:
Yes, yes, correct.
Phone Staffer Caller:
OK, perfect. OK, so you’d like to get a free estimate for the whole exterior of the house? Or just a walkway, driveway?
Lead:
Yes, yes, I’ll do everything.
Phone Staffer Caller:
Everything, OK. Copy that, thank you. And just in case we’re going to send you a confirmation via e-mail, what’s the best contact e-mail for you?
Lead:
Wilbert (redacted), Jr.
Phone Staffer Caller:
Sorry?
Lead:
Jr.brown.com.
Phone Staffer Caller:
What was that again?
Lead:
Wilbert W-I-L-L-R-E-D-B-R-O-W-N. J-R.jahu.com.
Phone Staffer Caller:
OK, got it now. So, first, and then last name, J-R.yahoo.com, correct?
Lead:
Yes, ma’am, yes ma’am.
Phone Staffer Caller:
OK, alright. Yeah, so I think that’s all the information I need for now. For Monday morning, let’s say around… Give me one sec. So Monday, that would be October 7. Between 9 and 11. Will that work for you?
Lead:
Yes, ma’am.
Phone Staffer Caller:
OK, so that’s all the information I need. Just keep your lines open. I’m just going to forward your information to Joe. So, he’s going to give you a call Monday between 9 and 11.
Lead:
Alright, thanks Wolfred for your time. Enjoy the rest of the day.
Lead:
No can I change that?
Phone Staffer Caller:
Sorry?
Lead:
Make that an afternoon.
Phone Staffer Caller:
OK, but we have 1 to 3 or 3 to 5 p.m.
Lead:
Yeah, 1 to 3. That’s fine.
Phone Staffer Caller:
OK, alright. Thanks again Wolfred. Have a good one.
Lead:
Yes, ma’am.
Phone Staffer Caller:
Alright, bye bye.
Lead:
Bye bye.