Type: Power Washing
Lead Grade: A
Name: Dennis (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hershey
Intro:
At Phone Staffer, we pride ourselves on helping home service companies generate leads through effective outbound strategies like cold calling. In this example, we reached out to a homeowner in Hershey, Pennsylvania, to offer a free power washing estimate. The homeowner expressed interest in having the front of their condo cleaned and confirmed an early morning appointment with our estimator. This successful interaction illustrates how cold calling for leads can play a critical role in home service lead generation, helping local companies secure more business. Below is the redacted call transcript to protect privacy.
Ai Transcript:
**Phone Staffer Caller:**
Hello.
**Lead:**
Hello.
**Phone Staffer Caller:**
Yes, hi, this is Chris with polling. Um, we will be in your area this week working on the neighbor’s property. No, we wanted to ask if you would like to get a free power wash for your house.
**Lead:**
Okay.
**Phone Staffer Caller:**
Are you going to be in the neighborhood?
**Lead:**
Where?
**Phone Staffer Caller:**
Um, after that, it would be on random neighbors. So, our estimator will just come by this week and they will offer you an estimate as well as the free code. Are you still on (redacted) Road?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay, perfect. So, (redacted), if you’re interested in getting a free estimate, do you have like a specific part of the house that you would like to get an estimate?
**Lead:**
Probably, mostly the front of the house. It’s a condo. It’s not a free-standing house.
**Phone Staffer Caller:**
Mm, I can actually take a look at—are you the homeowner of the condo?
**Lead:**
Yeah, I’m the homeowner, but there are 2 units in a building, and we’re one half, and the other people own the other half. So, but other homeowners here have had their houses power washed on their side.
**Phone Staffer Caller:**
I see, but the front part of the house, or I mean, the condo, that’s the part that hasn’t been power washed yet, right?
**Lead:**
Right.
**Phone Staffer Caller:**
Okay, so (redacted), if you’re actually available tomorrow around 12 PM to 2 PM, I can have our estimator come by in your area and then offer you a free estimate. Would that be okay?
**Lead:**
I should be here.
**Phone Staffer Caller:**
All right, so that would be tomorrow. I mean, yes, Thursday, September 26—
**Lead:**
Tomorrow is not Thursday. Tomorrow’s Wednesday.
**Phone Staffer Caller:**
Yes, if you’re available tomorrow, we can do that as well, around 8 AM to 10 AM.
**Lead:**
Okay, that’s probably better.
**Phone Staffer Caller:**
Okay, perfect. So, this is for (redacted) and your best call-back number is (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
All right, and your address, that would be (redacted) (redacted) Road, Hershey, Pennsylvania, (redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
Perfect. So, that is in case our estimator sends an estimate. Do you have the best email address?
**Lead:**
Uh, yeah, I prefer not to give that out, though. He can just let me know and tell me what it is.
**Phone Staffer Caller:**
Sure, absolutely. So, I can have our estimator call you first and then come by. You can provide your email address then.
**Lead:**
Okay, good to know.
**Phone Staffer Caller:**
Okay, that’s perfect. Alright, (redacted), I’ll go ahead and take note here. I’ll go ahead and book an appointment so that Matt will give you a call to confirm. And this is for the front part, right?
**Lead:**
The front part of the house, of the condo.
**Phone Staffer Caller:**
Got it. Alright, everything is all good now here, (redacted). So, we are setting up an appointment