Type: Power Washing
Lead Grade: A
Name: Joseph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Hixson
Intro:
At Phone Staffer, we help home service companies get more leads through strategic cold calling and outbound marketing. In this example, our representative contacted a homeowner in Hickson to offer a free, no-obligation power washing estimate. The homeowner expressed interest in having their vinyl siding cleaned, and also mentioned potential interest in the driveway and concrete pathway. An appointment was successfully scheduled for later in the week.
This is a great illustration of how outbound calling can drive home service lead generation and connect businesses with ready-to-book customers. Below is the redacted transcript from the call for privacy.
Ai Transcript:
Phone Staffer Caller:
Hello? Oh hi, is this Joseph?
Lead:
This is Joseph Polly speaking.
Phone Staffer Caller:
Oh yes, sir, this is Alex, by the way, from (redacted). How are you today?
Lead:
I’m doing alright, how are you doing?
Phone Staffer Caller:
I’m really great, thanks for asking, though. By the way, we’re actually a local exterior power washing company. We’re currently in your area, (redacted), and just wanted to reach out to offer you a free no-obligation estimate for any power washing needs that you might have. Today’s been a great day for that.
Lead:
It’s okay, though.
Phone Staffer Caller:
Actually, my manager is going to be there this week, up until Friday. So, yeah, can we schedule this like Thursday or Friday? When will be the best time that you’ll be available, though?
Lead:
Friday would probably be the best.
Phone Staffer Caller:
Awesome. Okay. Alright. Perfect. Let me gather your information here. So just to confirm, though, your phone number exactly is the one that I’ve called (redacted).
Lead:
7051, sorry.
Phone Staffer Caller:
Yeah. Okay, great. And can I have the best email address where we can send you the confirmation for this appointment?
Lead:
Joseph at poly dot family.
Phone Staffer Caller:
So let me confirm that that’s Joseph, your first name, J-O-S-E-P-H at poly, spelled as P-O-L-L-Y dot family, correct?
Lead:
Yeah.
Phone Staffer Caller:
Perfect. Awesome. Alright, and just to confirm your complete address is (redacted) in Hickson and the zip code is (redacted).
Lead:
That is correct.
Phone Staffer Caller:
Awesome. Alright. So let me just gather this information. I’ll let you go. Thank you for this one. And by the way, just please keep your lines open because my manager will call you for the appointment, for the set appointment, and for the meeting as well. Alright?
Lead:
Perfect.
Phone Staffer Caller:
Okay. And before I let you go, though, for the record, can you please tell me what areas of your exterior of your house is in need of washing or power washing?
Lead:
The vinyl siding needs to be washed. I have not washed that.
Phone Staffer Caller:
Okay. Any other?
Lead:
So it doesn’t need to be washed—oh, I see. That will be perfect, though. Any other area in the exterior?
I would consider having the driveway and sidewalk—well, not technically a sidewalk, but concrete pathway—done. But I’m not… I’m more concerned about the side of the house than I am that.
Phone Staffer Caller:
I see. No problem. Alright. So just, you know, I just need that information so that my manager is aware and can give you an estimate, a free no-obligation estimate, on your meeting. Alright?
Lead:
Sure.
Phone Staffer Caller:
Alright, so, yep. Okay. So Friday, what will be the best time on Friday?
Lead:
Generally afternoon. So like one, two, three.
Phone Staffer Caller:
So let’s say two, in between two to three PM. Will that be okay?
Lead:
That’ll be fine.
Phone Staffer Caller:
Perfect. Alright. So, yeah, I believe that I got everything I need. So that will be on Friday. We’ll be meeting and give you an estimate with my manager in between two to three