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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Sara (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Horseshoe Bay

Intro:

At Phone Staffer, we help home service companies generate leads through effective cold calling techniques. In this particular call, we contacted a homeowner in Fallow Forest-Cheu Bay, Texas, to offer a free power washing estimate for their property. The homeowner showed interest in having both the siding and driveway cleaned and agreed to schedule an appointment for further evaluation. This is a strong example of how cold calling for leads can successfully increase business for a home service company. If your company is seeking to boost outbound efforts for lead generation, this method proves valuable. Below is the redacted information from the call to protect the privacy of individuals.

Ai Transcript:

“`plaintext
Phone Staffer Caller: Hello?

Lead: Hello, Sarah.

Phone Staffer Caller: Yes, this is Sarah.

Lead: Hi, Sarah, this is Chrysha with (redacted).

Phone Staffer Caller: Yes!

Lead: So we will be in Fallon this week, working on some neighbors’ property. So, we wanted to ask if you’d like to have a free estimate? to power wash the exterior of your house?

Phone Staffer Caller: How much does that cost?

Lead: It depends on the size of the hit—of the area. May I know what part of the area that you would like to get an estimate?

Phone Staffer Caller: Well, what’s the starting price on it?

Lead: So, for that one, Sarah, just to make sure that we’re providing you the correct information in regards to the estimate, we can have our estimator to call you and provide you that information. Would that be okay?

Phone Staffer Caller: What? That you were going to do is?

Lead: So the—so what will happen is our estimator will be in your area, and they will come by and offer you a free estimate. And they will also provide you a free quote. So this is all free.

Phone Staffer Caller: What?

Lead: Free estimate and free quote.

Phone Staffer Caller: What’s a quote?

Lead: For the area. I mean the estimate for the area that you would like to get an estimate.

Phone Staffer Caller: So they’re going to give me a free estimate and a free quote? I just have to think …

Lead: Yes.

Phone Staffer Caller: So why are you saying that they’re going to give me two things if they’re just really going to give me one?

Lead: I’m sorry. Because our estimates … So that’s actually the reason of the call. And we’re just asking if you are interested so that our estimator can come by on your area, and then they will provide you an estimate.

Phone Staffer Caller: Where is the area?

Lead: On (redacted), Texas. Are you still in this address?

Phone Staffer Caller: That is correct, yes.

Lead: All right. So, for this one, Sarah just wanted to ask, if you’re available on Monday, that our estimator will come by on your area or on your property?

Phone Staffer Caller: What time on Monday?

Lead: Between 2:30 p.m. to 4:30 p.m. Whether that works for you.

Phone Staffer Caller: Let me check.

Lead: Sure.

Phone Staffer Caller: Yes, that would work.

Lead: Okay. Perfect.

Phone Staffer Caller: There’s no obligation?

Lead: Yes. No pressure. No obligation.

Phone Staffer Caller: Okay.

Lead: All right. So, they will just come out – they can come out, see what you have, and offer an estimate to get it cleaned up. All right?

Phone Staffer Caller: How do they clean it?

Lead: By using the power wash, I mean the pressure wash.

Phone Staffer Caller: So it’s water?

Lead: Yes.

Phone Staffer Caller: Do they use soap?

Lead: I’m sorry?

Phone Staffer Caller: Do you use soap or just water to clean it?

Lead: Yes, they also use a silk and water.

Lead: So for this one, Sarah, I just wanted to ask, as well, if you already have in mind what part of the house that you would like to get an estimate, like if you have driveway, or patio, siding, pool decks, or roof.

Phone Staffer Caller: Oh they do all that, too?

Lead: Yes.

Phone Staffer Caller: Oh, wow. Okay. Perfect.

Lead: Perfect. So, would you like to get an estimate for those, or your driveway patio?

Phone Staffer Caller: Yes. Yes