Type: Power Washing
Lead Grade: A
Name: Deanna (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kansas City
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this transcript, our representative reached out to a homeowner in Kansas City to schedule a power washing service. The homeowner expressed interest in having specific areas of their home cleaned and scheduled an estimate for the following Monday. This call highlights the importance of outbound lead generation in helping home service companies get more leads and grow their business. If your company is looking to enhance its home service lead generation, cold calling remains a powerful tool. Below is the redacted information from the call to protect the privacy of the customer.
Ai Transcript:
**Phone Staffer Caller:**
I mean, am I speaking to Diana? Diana? Hello? Hello? I mean, speaking to Diana? Hello. Can you hear me OK?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Hi there. This is Lisa. I’m with Jonathan’s Powerwashing. We’re just guarding the area in Ash Avenue because we’re working on a few of the neighbor’s property this week. So we’re just trying to check if you would also be interested in a free, premature quotation to power wash the exterior of your house?
**Lead:**
To wash the exterior?
**Phone Staffer Caller:**
Yes, so we do power wash and soft wash exterior of your house. This includes your driveways, your patios, decks, even your roof.
**Lead:**
Okay, um, I’m kind of interested, but you called me. I’m sitting at a car place trying to handle an oil change, can you— let me see— can we drop a card in the mailbox? Because I’m interested.
**Phone Staffer Caller:**
Interested?
**Lead:**
Yeah, for sure.
**Phone Staffer Caller:**
Well, our estimator is actually in the area this week. Are you in the area or what would be your best available date that they can visit you to give you the information that you need? Because they will be there by Saturday up until next week.
**Lead:**
Well, I know I won’t be. I’m there—let me see, I can be there on Monday. After one o’clock, Monday after one o’clock.
**Phone Staffer Caller:**
So, we have here scheduled on Monday—that’s going to be October 15th in physical form. Oh, I’m sorry, that’s October 14th. So, would he be…?
That, okay, October the 18th, we have a Saturday up to the next week. What would be the best convenient day for you? Would you be available Monday or next week?
**Lead:**
Uh… the one o’clock… Monday. After one, alright.
**Phone Staffer Caller:**
So I’ll have it scheduled on Monday. That’s gonna be October 14th at 1 PM.
**Lead:**
Okay.
**Phone Staffer Caller:**
Yeah, I just would also like to confirm your best contact number is the one that we are calling right now ending in (redacted)?
**Lead:**
Yes, that’s fine.
**Phone Staffer Caller:**
Alright, and what would be the best email address that they can send the confirmation to?
**Lead:**
Hello, um, just—just my phone number. This phone number.
**Phone Staffer Caller:**
Are you sure? No worries about that, I’ll take note. And I just want to confirm your address: This is (redacted), Ash Avenue, (redacted), (redacted), fine?
**Lead:**
Yes, that’s fine.
**Phone Staffer Caller:**
Alright. Perfect. Well, everything is all set here, and everything is all noted down. But do you have a specific area in your house that you’d want them to check? So, they can also give them a heads up.
**Lead:**
Let me see. I know it’s… the— I think on the east side. It’s really one side they really need.
**Phone Staffer Caller:**
Which side is this?
**Lead:**
I’m—I think it’s the east side and… living between the east and the west.
**Phone Staffer Caller:**
Oh, I’m sorry, you’re cutting in and out. East and the west?
**Lead:**
East and west side.
**Phone Staffer Caller:**
Side of your house, yeah?
**Lead:**
I’m sorry. Can you hear me OK? You’re actually cutting in and out. This is the best I can do where I’m located.
**