Type: Power Washing
Lead Grade: A
Name: Andrew (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lancaster
Ai Transcript:
Here is the cleaned-up and redacted transcript:
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**Phone Staffer Caller:** Hello. Good morning, this is Oak Tree, can I help you?
**Lead:** Yeah, good morning, this is Rhea with **(redacted)**, calling regarding your exterior maintenance. May I speak to the Facility Manager, please?
**Phone Staffer Caller:** Hold on a moment.
**Lead:** All right, thank you.
**Phone Staffer Caller:** Hello, this is Andrew.
**Lead:** Hi Andrew, this is Rhea with **(redacted)** calling regarding your exterior maintenance. I’m actually trying to reach you because we want to ask when was the last time your building’s exterior was power washed?
**Phone Staffer Caller:** Don’t know, we’ve got 36 of them.
**Lead:** Oh, you mean you’ve got 36 vendors for your power washing?
**Phone Staffer Caller:** No, buildings.
**Lead:** Oh, buildings—okay, I see. We actually offer the best cleaning in this area and we do power wash and soft wash for exterior sides of buildings. We also power wash the driveways, bringing them back to life. Since we’re already in the area, I can have one of our estimators drop by to give you an estimate and share more about us.
**Phone Staffer Caller:** Yeah…
**Lead:** Sorry, go ahead please.
**Phone Staffer Caller:** Yeah, I’ve got a property in mind that we can meet at to look at soft washing of the drive exterior.
**Lead:** Oh, that’s good to hear. Would you be available sometime this week, maybe tomorrow or next week?
**Phone Staffer Caller:** Yeah, I would be available tomorrow anytime between 1:30 and 3:30.
**Lead:** Okay, perfect. So tomorrow, that would be August 22nd, between 1:30 to 2:00 p.m. My estimator will visit your property and we’ll give you a call to confirm. Just to let you know, we are in the area, so there’s no obligation, no pressure. They’ll be able to come out, see what you have, and offer an estimate to get it cleaned up.
**Lead:** Oh, by the way, may I please have the address?
**Phone Staffer Caller:** Yes, so it’s… well, it’s a retail shopping center, so we can meet outside Starbucks. It’s **(redacted)**, Langstrom, PA **(redacted)**. It’s the Starbucks.
**Lead:** I’m sorry, 100 what’s the road?
**Phone Staffer Caller:** **(redacted)** Road.
**Lead:** Okay, got that, and the zip code is **(redacted)**?
**Phone Staffer Caller:** Yep.
**Lead:** All right, got that. It’s the Starbucks. I’m going to put a note here. And I’m sorry, Andrew, for my reference, may I please have your last name?
**Phone Staffer Caller:** **(redacted)**.
**Lead:** All right, perfect, thank you so much. Do you have an email address as well where we can send you our contact information?
**Phone Staffer Caller:** Yep, it’s **(redacted)** at **(redacted)**.
**Lead:** All right, perfect. And is this the best phone number to reach you?
**Phone Staffer Caller:** Uh, no, the best number is **(redacted)**.
**Lead:** So let me just verify, **(redacted)**, is that correct?
**Phone Staffer Caller:** That’s correct.
**Lead:** All right, wonderful. Well, I think I got everything that I need now. Thank you so much, Andrew, and I’ll have one of my associates give you a call to confirm the visit for tomorrow between 1:30 p.m. and 2:00 p.m.
**Phone Staffer Caller:** Okay.