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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Ulrike (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Larchmont

Intro:

At Phone Staffer, we help home service companies generate more leads through effective cold calling techniques. In this transcript, we reached out to a homeowner in Larchmont, New York, offering a free estimate for power washing services. After discussing scheduling options, the homeowner confirmed an appointment for an early morning time slot. The homeowner specifically expressed interest in cleaning their terrace, while also considering further evaluation of the exterior of the house. This example shows how outbound lead generation can successfully result in potential business for home service companies.

Below is the redacted information from the call to protect the individual’s privacy.

Ai Transcript:

**Phone Staffer Caller:**
If I can have a pre estimate to power wash the exterior of your house?

**Lead:**
Ahh… sure. Sure.

**Phone Staffer Caller:**
And so Max is the estimator and the owner of the power washing company. So, he will be there tomorrow around—let me just check real quick.

(Ring ring sound)

**Phone Staffer Caller:**
Um, so yeah, he will be there tomorrow around:
8 a.m. to 10 a.m.,
10 to 12,
12 to 2,
and then 2 to 4.

Do you prefer morning or afternoon?

**Lead:**
Uhh yes, morning.

**Phone Staffer Caller:**
Morning, okay. Early morning?

**Lead:**
Mmmhhmm.

**Phone Staffer Caller:**
Okay, let me just check. Will 8 a.m. to 10 a.m. work for you?

**Lead:**
Yeah, okay. It should work.

**Phone Staffer Caller:**
Alright, wonderful. Let me just take note of that.

And just to confirm, you’re at (redacted), Large Mont, New York (redacted).

**Lead:**
Alright, perfect.

**Lead:**
What did you do with my number?

**Phone Staffer Caller:**
Max was actually in your area last week and he asked for a few numbers from the public record so he could offer a free estimate to the neighborhood.

And so Max will be calling you when he’s on his way for you to be aware. Is this a good phone number to call?

**Lead:**
Yeah.

**Phone Staffer Caller:**
Last thing, can I just ask for the best email where we can send you the confirmation, if you have one?

**Lead:**
(redacted)

**Phone Staffer Caller:**
Wonderful. And may I know what specific part of the house you’re planning to have cleaned?

**Lead:**
The terrace. We were thinking of cleaning the terrace. The house itself looks fine, I think, but I don’t know.

**Phone Staffer Caller:**
Okay, well, I’ll just have this one noted for Max. And so yeah, Max will be there tomorrow around 8 to 10 a.m. But he’ll be calling a phone number ending in (redacted) when he’s on his way.

**Lead:**
Okay.

**Phone Staffer Caller:**
And I really appreciate your time.

**Lead:**
Mmm-hmm.

**Phone Staffer Caller:**
Have a great day.

**Lead:**
You too.