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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: William (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Louisville

Intro:

At Phone Staffer, we specialize in home service lead generation through proven outbound marketing strategies like cold calling. In this transcript, our team reached out to a homeowner in the Brown Avenue area to offer a free estimate for exterior power washing services. The homeowner was highly receptive and scheduled a visit to get a quote for cleaning the home’s siding.

This successful interaction highlights how cold calling for leads can be an effective way for a home service company to get more qualified appointments and grow its customer base. Below is the redacted call transcription showing how our process works while maintaining homeowner privacy.

Ai Transcript:

Phone Staffer Caller:
I’m sure Beth would. Hello, William.

Lead:
Yes.

Phone Staffer Caller:
Hi, good morning. My name is Brisa from (redacted).

Lead:
From where?

Phone Staffer Caller:
Oh, sorry. I’m with (redacted).

Lead:
Oh, Powerwashing. Okay.

Phone Staffer Caller:
Yeah, and the reason why I’m calling is we will be working at (redacted) this week. And we’re just checking if would you like to get a free estimate to power wash the exterior of your house?

Lead:
I would love nothing more than to get one.

Phone Staffer Caller:
Oh, sorry. What was that?

Lead:
Yes, I would like one.

Phone Staffer Caller:
Oh, great. Well, our estimator, Tim, he will be in the area Thursday, Friday this week. Are you available Thursday or Friday?

Lead:
Yep, I’ll be home all day.

Phone Staffer Caller:
Alright, that’s perfect. So Thursday, can he drop by like 1:30 to 3? Oh, what’s the best time?

Lead:
Friday would be better if we can do Friday.

Phone Staffer Caller:
Alright, perfect. Do you have like a specific time or I mean what’s the best time for him to drop by?

Lead:
Yep, I’ll be home all day on Friday. So anytime. Friday works. Thursday I’ll work.

Phone Staffer Caller:
Perfect. I have 10:30 a.m. to 12 p.m. Is that a good time?

Lead:
Yep.

Phone Staffer Caller:
Alright, perfect. Thank you. I’ll just have that noted. By the way, I just want to ask if what specific part of the house you want like to get a quote to or that usually needs power washing?

Lead:
Just all of it.

Phone Staffer Caller:
You mean the whole sidings?

Lead:
Yep.

Phone Staffer Caller:
Alright, let me have that noted. And just to confirm please, you were at (redacted), right?

Lead:
Yep.

Phone Staffer Caller:
Got it. And is this a good phone number that we have — (redacted)?

Lead:
Yep.

Phone Staffer Caller:
Great. And lastly, do you have the best email where I can send you the confirmation of the schedule?

Lead:
No, I don’t have one.

Phone Staffer Caller:
That’s fine. So you don’t worry. It’ll just take, I mean, the estimate will take approximately 10 to 15 minutes. Tim will just check how big the house or I mean, the siding is because normally the price depends on the size of the area. So that’s going to be Friday, 10:30 to 12 p.m. Tim will drop by and give you a free quote for the siding.

Lead:
Alright.

Phone Staffer Caller:
Okay. Thank you already.

Lead:
You’re welcome.

Phone Staffer Caller:
Thank you so much for your time. We’ll see you on Friday. Have a great day.

Lead:
Bye.