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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Elliott (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Louisville

Intro:

At Phone Staffer, we focus on helping home service companies generate leads through effective cold calling strategies. In this call, we reached out to a homeowner in Louisville to offer a free estimate for power washing services. After a series of friendly interactions, the homeowner agreed to schedule a phone estimate to discuss possible work on the back porch, thanks to the persistence and professionalism of the caller. This is a great example of how utilizing cold calling to target leads can drive engagement for home service companies and lead to potential business. For those looking to increase home service lead generation or need help with outbound to get more leads, this is an excellent approach.

Below is the redacted transcript of the call for privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, where is this Eliot?

Lead:
It is.

Phone Staffer Caller:
Hi Elliot. This is Remy from (redacted). And actually, I’m just calling because we’re working on (redacted) and we would like to check that you would like to get a free estimate for the power washing.

Lead:
Power washing on what? Specifically?

Phone Staffer Caller:
Well, well, actually for the power washing, we do patios, siding of your house, your pool decks, roof.

Lead:
Okay, I mean, uh… if you’re giving free estimates?

Phone Staffer Caller:
Yes, we definitely can give you a free estimate, and we’ll actually, Tim will be working in your area from today up until tomorrow, I mean up until Friday. However, for today’s schedule, it’s fully booked already. So, if you’d like, I can definitely schedule you for tomorrow for the free estimate. Don’t worry about it.

Lead:
It sounds good, but I’m not going to be able to do it actually, but I appreciate you guys reaching out.

Phone Staffer Caller:
But, how about for a phone estimate? If you’ll be available for a phone estimate, we can definitely do that as well.

Lead:
Okay, will you be available tomorrow 9 AM to 11 AM for a phone estimate?

Phone Staffer Caller:
Look at you! They taught you how to close somebody, didn’t they?

Lead:
Oh, how about that? Yeah, I used to teach it. I love it.

Phone Staffer Caller:
Good for you, good for you.

Lead:
You know, the only reason I’m going to do it is because you keep being persistent and closing me. They can do a phone interview tomorrow, anytime between 10 and noon.

Phone Staffer Caller:
Actually, I have a schedule between 9 AM and 11 AM.

Lead:
9-11 is fine.

Phone Staffer Caller:
Alright, and just to make sure, your best contact number is (redacted).

Lead:
You’re correct.

Phone Staffer Caller:
Perfect, and by any chance do you have, like, an email address where we can send you a confirmation?

Lead:
I’ll give that if things go well. It’s fine.

Phone Staffer Caller:
And just to make sure, the address is (redacted), in Louisville, Kentucky, (redacted)?

Lead:
Yes, you’re correct.

Phone Staffer Caller:
Perfect. So, I’ll have a schedule for tomorrow for a virtual appointment—that’s going to be for a phone estimate, so that’s going to be between 9 AM and 11 AM, alright?

Lead:
Sounds great, I appreciate it.

Phone Staffer Caller:
Thank you so much, Elliott. And by the way, just one last question, though. Which part of the house are you planning to get an estimate or power wash in the future?

Lead:
Probably the back porch.

Phone Staffer Caller:
Back porch. Alright, that’s great. So, please wait for Tim’s call tomorrow, so again that’s going to be from 9 AM to 11 AM.

Lead:
Awesome, thank you very much.

Phone Staffer Caller:
Thank you very much. Enjoy the rest of your day and please take care.

Lead:
Alright, you too. Bye-bye.

Phone Staffer Caller:
Thank you.