Type: Power Washing
Lead Grade: A
Name: Rosemary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Madison
Intro:
At Phone Staffer, we specialize in helping home service companies generate more leads through effective cold calling strategies. In this call, we reached out to a homeowner in Madison to offer a free estimate on power washing services. The homeowner was interested in getting the exterior of her house cleaned, including the siding and driveway, and an appointment was booked for the evaluation. Cold calling for leads, especially in the home service industry, continues to be a reliable way to increase business. Below is the redacted transcript of the interaction for privacy.
Ai Transcript:
Phone Staffer Caller:
Sorry. How did you get my name?
Lead:
In them? Well, actually um, we are—once every time that we are going, we are working on some area, like for example, we had this one for you at Milhouse Drive. We are actually contacting the, you know, homeowners around, you know, Milhouse Drive. Your number is a public record, so that’s why we are—
Phone Staffer Caller:
So, who have you worked on? Whose house have you worked on? What number?
Lead:
What number? How have you worked on? Well, those houses that we will work on this week… I don’t have the files or records here on my end. But here, in our department, we are, you know, contacting homeowners down Milhouse Drive since our team will be there. So we are actually taking the opportunity to offer a free estimate, you know, since there’s no cost at all. Just to provide the details, you know—
Phone Staffer Caller:
It’s a free estimate?
Lead:
Yes, completely no cost for an estimate.
Phone Staffer Caller:
And how long does this estimate take?
Lead:
It will not actually take long—maximum of five minutes to check, you know, the area that you would like to be cleaned, something like that. And then they will—
Phone Staffer Caller:
Because it won’t—
Lead:
The job, yeah—
Phone Staffer Caller:
What job do they do, sorry? What is it that they do?
Lead:
The estimators will drop by quickly, check the size or the areas that need to be cleaned, and provide an estimation on how much.
Phone Staffer Caller:
So, are you saying that—
Lead:
Yes.
Phone Staffer Caller:
OK, so are you saying that they, um, wash the external side of the house?
Lead:
Yes, yes! Driveways, um, sidings, also roofs. We also power wash the roof, if, you know, anything…I mean, anything external of the house, we cover that.
Phone Staffer Caller:
Oh.
Lead:
Yeah. Um, well, if there are some parts that you would like specifically for them to check, they will include that in the estimate. So that’s actually good.
Phone Staffer Caller:
And what’s the name of the company?
Lead:
JR’s Power Washing.
Phone Staffer Caller:
RJ?
Lead:
Yeah, JR. J as in Jack, R for Romeo. Yeah, Power Washing. And, um, the good thing about this is, we are very flexible when it comes to scheduling since. This week, we will be in the Milhouse Drive area. Just in case you know, we’ve temporarily scheduled your visit for Wednesday, but let’s say you can’t be at home by that time—
Phone Staffer Caller:
Is there available time on Wednesday?
Lead:
Oh, on Wednesday, we have morning and afternoon. Uh, in the morning, we have 10 a.m. to 12 p.m.
Phone Staffer Caller:
Actually—
Lead:
Oh, actually, the earliest time available is 8 a.m. to 10 a.m.
Phone Staffer Caller:
OK, put me down for the 8 to 10.
Lead:
Okay. And, the phone number—what is the phone number? Are they the ones who will call you?
Phone Staffer Caller:
Prior to—
Lead:
Yes, ma’am. It’s a random estimator that will call you. Definitely, that’s if the estimator assigned to Milhouse Drive is available. They will call you prior to the scheduled date and time, so they will provide you with all the information, don’t worry.
Phone Staffer