Type: Power Washing
Lead Grade: A
Name: Souad (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mc Lean
Intro:
At Phone Staffer, we focus on helping home service companies generate new business through targeted cold calling efforts. In this redacted transcript, we contacted a homeowner in McLean to offer a free estimate for power washing services. While the customer’s initial schedule didn’t align with the available estimator, the conversation led to booking a follow-up call at a more convenient time for the customer. This interaction illustrates one of the challenges and strategies in cold calling for home service lead generation, showing how flexibility and clear communication can lead to potential business opportunities. Below is the redacted information from the call to protect individual privacy.
If your home service company is looking for ways to get more leads through outbound efforts, cold calling could be the right approach.
Ai Transcript:
**Phone Staffer Caller:** Hello.
**Lead:** Hi, Hilla Yarty. Who is this please?
**Phone Staffer Caller:** Yes, Hannah here with (redacted). We’re calling the neighbor in your area. I’m checking if I can book you with an estimator to give you a free estimate for the exterior of your house to be powerwashed. Will you be available Monday or Tuesday? It’s a free estimate, since we’ll be in your area, if it’s fine.
**Lead:** If you want my business, then you come in today, because I actually need your powerwashing. How’s that?
**Phone Staffer Caller:** Hold on, I’ll just go ahead and choose…
**Lead:** Well, then have someone stop by now. This is your one chance.
**Phone Staffer Caller:** Unfortunately, we don’t have an available syllabus for today, Saturday, and Sunday. We can do it earlier on Monday, like 8 p.m. tonight.
**Lead:** I’m not available. Can Nick call you on Monday and give you a free estimate and then you can discuss everything?
**Lead:** When can he come to do the powerwashing?
**Phone Staffer Caller:** He can give you a free estimate on Monday, 8 p.m. tonight?
**Lead:** I don’t care about the free estimate. Let me just make it clear to you. I have my own business, so I respect people who work hard. It’s not about the free estimate. It’s about I’m not here much and so you happen to catch me and I need the powerwashing.
**Phone Staffer Caller:** Can he call you, ma’am, on 8 p.m. to 9 p.m.?
**Lead:** Sure.
**Phone Staffer Caller:** And then he can discuss it with you?
**Lead:** Yes, he can. What is his name?
**Phone Staffer Caller:** Nick. If he’s available on that day, then he can probably do the power washing definitely. Your complete address is (redacted). Where did you get my information? Can I ask?
**Phone Staffer Caller:** Actually, Nick has this information. I’m a third-party contractor working with him, and my job is just to offer estimates in your area since he will be in your area next week and next week, I guess. He can call you on this number ending in (redacted).
**Lead:** Don’t reduce this number because I can find you. So, he calls me once tonight and then after that, if you call me back, or, you know, if we have a deal, we have a deal. If we don’t, please don’t keep calling me—I’m just asking you to respect that.
**Phone Staffer Caller:** Definitely. Yes, ma’am.
**Lead:** Okay, well I will eat his phone call tonight between 8:00 and 9:00.
**Phone Staffer Caller:** No. Monday, ma’am. Monday 8:00 to 9:00 a.m. We don’t have available date today.
**Lead:** No, no, no. No phone calls at 8:00 am, 9:00 am, Monday. You understand that? You have to be more flexible. If you want people’s business, don’t impose ours. Are you kidding me? This is a big estate.
**Phone Staffer Caller:** I understand that.
**Lead:** Okay, if he is going to call me, 4:00 pm to 5:00 pm is fine.
**Phone Staffer Caller:** All right, I got to go because I’m busy. He can call you 4:00 pm to 5:00 pm on Monday to give you an estimate?
**Lead:** Yes, he can. Yes, he can.
**Phone Staffer Caller:** Thank you so much.
**Lead:** Thank you very much.
**Phone Staffer Caller:** Thank you, bye-bye