Type: Power Washing
Lead Grade: A
Name: Derek (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mc Lean
Intro:
At Phone Staffer, we specialize in generating leads for home service companies through strategic cold calling. In this example, we reached out to a homeowner looking for estimates on power washing services in their neighborhood. The homeowner requested quotes for both current and potential future work on their concrete surfaces, including walkways and patios. A virtual appointment was arranged to accommodate the homeowner’s schedule. This interaction highlights how outbound cold calling can effectively generate leads for home service companies. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
Phone Staffer Caller:
Hi, is this Derek?
Lead:
Yes, it is.
Phone Staffer Caller:
Hi, Derek. Good afternoon. Simon here with (redacted). We are currently working in your neighborhood, and we would like to know if you are interested in a free estimate, either this week or next week.
Lead:
I’m not there right now. I’m in my office in New York working. I won’t be back there until Wednesday afternoon at 4:30. If you want to take a look at the house you can. What I’ll be doing there is just the concrete surfaces, the walkways is what we’ll do.
Two quotes are needed. One for how it is now, but then the other quote can be for the… There’s a patio off the side of the home’s **left** and a walkway on the right. Those are the ones too that maybe—because we’re thinking of ripping up or renovating the front driveway all the way to the front door, only because we had some concrete damage from salt and it’s eating up the concrete. So we have to replace all of the walkway from the driveway up to the walkway.
We may use different material, so maybe we may not do that till later. So, you can wash… but do a one overall, and then just the sides.
Phone Staffer Caller:
Oh, okay, okay. Great, great. Basically, we actually need to have a person to be at the property for an in-person visit to conduct a free estimate.
Lead:
Yeah, but if it’s okay for you, we can conduct like a virtual appointment with our estimator tomorrow afternoon, 4 to 5. You can send the virtual link via email.
Phone Staffer Caller:
Okay, so that’s—
Lead:
Or, if you can send somebody tomorrow as well, that would be something. Between 4:30 and 5:30, I can be there.
Phone Staffer Caller:
Oh, okay. So, I’m flying out tomorrow. I land at 4 o’clock, and I’ve already come on there with no check bag. So I can go home, crash.
Lead:
Yeah, okay. Well, I don’t want to bother you—I know you’re kind of—
Phone Staffer Caller:
I’m in a meeting now, I just got out.
Lead:
Yeah, how about Thursday? Let’s keep this on 8, I mean Thursday morning, 8 to 9. How about that?
Phone Staffer Caller:
That may work, I fly out Thursday as well. I know it’s kind of tough, but I think that does work.
Lead:
I’m gonna have my calendar in front of me, but let me give you my email address. Or, if this is my number, you can text me that information. I can always text you back, or you can email me, and I’ll email you back. My email address is my first name, Derek, which is D-E-R-E-K I-S-I-T… so derektisit at Hotmail.com.
Phone Staffer Caller:
Okay, okay. Got it, got it. I got that. And then, let me set the schedule for tomorrow 4 to 5. I’ll ask our estimator to send you an email, and then you can play back on that. And 7, 8, 1, 5 (redacted) Road, right?
Lead:
That’s correct.
Phone Staffer Caller:
Yeah, okay, okay. So, okay, well thank you so much, Derek, for answering the call. I got your email—that’s your first name and then I-S-I-T at Hotmail dot com.
Lead:
Okay, tomorrow 4 to 5.
Phone Staffer Caller:
Okay, thank you