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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Spencer (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Metairie

Intro:

At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this call, we reached out to a homeowner in Louisiana who was interested in receiving a free estimate for a full exterior power washing. The homeowner requested the estimate be provided over the phone and scheduled a follow-up call for later in the week. This exchange showcases how cold calling for home services can be an efficient way of securing new leads. If your business needs outbound services to get more leads, cold calling remains a reliable strategy for generating interest.

Below is the redacted call transcript to protect individual privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, I’m trying to reach Spencer Sanderford.

Lead:
Speaking.

Phone Staffer Caller:
Hi Spencer. This is Marie. And this is the (redacted). Are you still on (redacted) drive?

Lead:
Yes, I am.

Phone Staffer Caller:
Okay. We’re actually in the area working on a few of the neighbor’s properties. Would you like to get a free estimate for power washing the outside of your house?

Lead:
Um, yeah, sure. So, would y’all walk around the property and just call me back with the estimation?

Phone Staffer Caller:
Yeah, we can definitely give you a phone call, or if you prefer in-person estimates, we can also do that.

Lead:
Okay, yeah. If you could give me a phone call, I wouldn’t mind getting an estimate on that.

Phone Staffer Caller:
Sounds good.

Lead:
Okay. Uh, when will be the best time? I suppose sometime this weekend. But today, let me see… You need someone to be at the property?

Phone Staffer Caller:
For in-person, yeah, it should be. But for a phone call, it doesn’t matter.

Lead:
What about next week? Uh, Monday to Thursday, which day would you prefer?

Phone Staffer Caller:
I suppose Wednesday.

Phone Staffer Caller:
Wednesday morning or afternoon?

Lead:
Afternoon would be better.

Phone Staffer Caller:
Okay, we have 1 to 3 or 3 to 5.

Lead:
3 to 5, okay.

Phone Staffer Caller:
So, Joe will be the estimator. He is going to provide you all the information needed. So, the price usually depends on the area. Ummm, yes anyway, he is going to provide you all the information needed. Let me just get your information real quick, then we are all good. So, first name Spencer, last name (redacted), correct?

Lead:
Yes.

Phone Staffer Caller:
Okay, great. Is this the best phone number (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Okay, perfect, and then your address: (redacted), Mid-Terry, Louisiana, 70005. Did I get it correctly?

Lead:
Yes.

Phone Staffer Caller:
Okay, perfect. And, just in case we are going to send you information by email, what’s the best contact email for you?

Lead:
Ummm, Spencer.(redacted) at gmail.com.

Phone Staffer Caller:
Okay. First and then last name? Or is there a dot?

Lead:
There is a dot in between first and last name, but spelled exactly the same.

Phone Staffer Caller:
Okay, great. Spencer.(redacted) at gmail.com, correct?

Lead:
Mhhmm, yup.

Phone Staffer Caller:
Okay, alright and, uh, which part or area of the house would you like cleaned up?

Lead:
Ummm, I guess it would be all around the house, which is probably my thought process because it’s definitely gotten dirty.

Phone Staffer Caller:
Okay, uh, when was the last time you cleaned the exterior of the house?

Lead:
Aside from myself, yeah. It’s been a while.

Phone Staffer Caller:
Okay, so mostly all the exterior?

Lead:
Mhmm.

Phone Staffer Caller:
Okay, alright, so yeah, I think that’s all the information I need for now. So just keep your eyes open. Ummm, we’re going to give you a call next week. Wednesday. All