Type: Power Washing
Lead Grade: A
Name: Timothy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Mount Washington
Intro:
At Phone Staffer, we excel in generating leads for home service companies through effective outbound cold calling. In this conversation, our team contacted a homeowner in Mt. Washington, Kentucky to offer a free estimate for power washing services. The homeowner was interested in having their deck and fence washed and agreed to a visit from the estimator. Scheduling was confirmed, and a call was booked for the following morning.
This interaction highlights how cold calling for leads can help home service companies get more business. It’s an excellent example of how home service lead generation can be streamlined through professional outbound calls. Below is the redacted information from the call to protect privacy.
Ai Transcript:
Phone Staffer Caller:
Hello?
Lead:
Oh yeah. Hi.
Phone Staffer Caller:
This is Aida from (redacted). Are you somehow related to Timothy (redacted)?
Lead:
Uhhhh… yes.
Phone Staffer Caller:
Okay, well again I’m with (redacted) and we will be in (redacted) this week working on a few of the neighbors’ properties and we just wanted to ask if you would like to have a free estimate to power wash the exterior of your house.
Lead:
Sure. That will do it but you can give us a re-estimate if you want.
Phone Staffer Caller:
Okay that would be great. So our estimator is Tim—he is the owner at the same time—so he will be there tomorrow until Friday. When will you be available?
Lead:
My husband works from home right now. I have COVID, so you don’t want to come in my house, but my husband works, so any day is fine.
Phone Staffer Caller:
Okay, perfect. So can Tim go on check tomorrow around 4-6 pm, will that work?
Lead:
My daughter has a ballgame. I didn’t realize that you all work that late. We would meet earlier; my husband gets off work at 4.
Phone Staffer Caller:
Um. 4 I see, let me check… So the schedule actually is 8 to 10 am, 10 to 12 pm, and then 12 to 2 pm, 2 to 4 pm, and then 4 to 6 pm. Which do you think will work for him?
Lead:
Probably 8 to 10.
Phone Staffer Caller:
OK, I’ll take note of that. And just to confirm, you are at, um, (redacted), Mt. Washington, Kentucky (redacted)?
Lead:
Yeah, that’s right.
Phone Staffer Caller:
And so Tim will be calling when he is on his way for you to be informed. So just a good phone number to call? The one ending in (redacted)?
Lead:
Yeah, that’s fine.
Phone Staffer Caller:
OK, perfect. And lastly, can I have the best email while we can send you the confirmation?
Lead:
It’s (redacted).
Phone Staffer Caller:
Perfect, thank you so much.
Lead:
You’re not going to keep calling me and bothering us, are you?
Phone Staffer Caller:
Oh sorry, what was that?
Lead:
You’re not going to keep calling me and bother me, are you?
Phone Staffer Caller:
No, so the only times that Tim will call is when he’s on his way for you to be aware that he’s about to come.
Lead:
OK, OK.
Phone Staffer Caller:
And I just have one last question, please. If ever, what specific part of the house are you planning to be cleaned?
Lead:
I mean really, if we are going to get any of the outside cleaned, that’d be the deck and the fence, but then it’d need to be stained, and we can’t afford to do it, so we haven’t done it.
Phone Staffer Caller:
So I see, so the deck, got it. And what’s your first name now? And you’re Timothy’s wife, correct?
Lead:
Yes.
Phone Staffer Caller:
Okay, wonderful. So yeah, tomorrow, Tim will be there around 8 am to 10 am, and he’ll be calling you when he’s on the way. It’s the phone number ending in (redacted), right?
Lead:
Yes, that’s correct.
Phone Staffer Caller:
And I really appreciate your time, and have a great day!
Lead:
Thank you, you too.
Phone Staffer Caller:
You’re welcome. Bye