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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Derek (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Providence

Intro:

At Phone Staffer, we specialize in helping home service companies like power washing businesses generate more leads through cold calling. In this transcript, we contacted a homeowner in Lebanon who expressed interest in cleaning their back deck and basement-level patio. A virtual estimate was scheduled for further assessment. This call is a great illustration of how outbound lead generation for home services can help businesses fill their calendars with quality prospects. If you’re a home service company looking to get more leads or enhance your outbound efforts, cold calling remains an effective method. Below is the redacted information from the call for privacy protection.

Ai Transcript:

**Phone Staffer Caller**:
Hello.

**Lead**:
Hello.

**Phone Staffer Caller**:
Derek?

**Lead**:
Yeah.

**Phone Staffer Caller**:
Hi, this is Patricia with (redacted). Can you hear me?

**Lead**:
Uh-huh.

**Phone Staffer Caller**:
All right, so we will be in your area this week, working on some neighbor’s property, so we wanted to ask if you’d like to get a free estimate to power wash the exterior of your house?

**Lead**:
Yeah, it’s actually just for like the back deck and the underground and the patio down at the basement level. Really, that’s all we were looking for.

**Phone Staffer Caller**:
Oh, sure, yeah. Yes, Derek, we can definitely do that. So that is for your patio?

**Lead**:
And- The back deck which is it’s all white vinyl, and it gets like mold on it and stuff. Including the chair sitting there, and around the basement. There’s a concrete patio slab that gets milled and everything that needs. Just if you do that, it turns white again basically so we’re looking to get that all.

**Phone Staffer Caller**:
Sure, absolutely. So are you available for an estimate tomorrow?

**Lead**:
I’m not going to be there. But I mean, if you want to check it out, you’re more than welcome to.

**Phone Staffer Caller**:
All right, so if that’s the case, we can actually do like a virtual appointment that our estimator will just call you. Then, so how about a Friday? Are you available on Friday? Like are you available at your house?

**Lead**:
No, I’m not going to be there actually. But you can call.

**Phone Staffer Caller**:
Okay, sure, absolutely. Let’s just go ahead and do that instead. So on tomorrow on the 25th, are you available to call morning or afternoon?

**Lead**:
Either one should be fine.

**Phone Staffer Caller**:
All right so let’s do 2.00 p.m. to 4.00 p.m.. Would that work?

**Lead**:
Okay.

**Phone Staffer Caller**:
All right, perfect. So this is for Derek (redacted). And for your best call back number, that would be (redacted). The one ending at (redacted)?

**Lead**:
Mmhmm.

**Phone Staffer Caller**:
And for your address…

**Lead**:
What are you out of again?

**Phone Staffer Caller**:
I’m calling from (redacted).

**Lead**:
And that’s in Lancaster, right?

**Phone Staffer Caller**:
Yes, yes in Lancaster. All right, so Derek, just to confirm here, your address, that would be (redacted), Lebanon, Pennsylvania, (redacted).

**Lead**:
That’s my address, but yes, the service would be at (redacted), New Providence.

**Phone Staffer Caller**:
Clearfield Road, New Providence?

**Lead**:
Mmhmm.

**Phone Staffer Caller**:
All right, I’ll go ahead and check for that. Hold on. And in case that our estimator will be sending an estimate, can we use the email address and file that (redacted)?

**Lead**:
No, it’s my name. Derek (redacted), 1976 at comcast.net.

**Phone Staffer Caller**:
At comcast.net?

**Lead**:
Mmhmm.

**Phone Staffer Caller**