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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Rebecca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Olney

Intro:

At Phone Staffer, we focus on helping home service companies generate more leads through outbound cold calling strategies. In this example, we contacted a homeowner in Olney, Maryland, to offer a free estimate for power washing services. The homeowner expressed interest in both their house siding and deck, leading to an appointment being booked for the following Monday. This demonstrates how cold calling for leads can be highly effective in securing new opportunities for home service businesses. If your home service company is looking to get more leads through outbound campaigns, this is a proven technique. Below is the redacted transcript of the call to maintain privacy.

Ai Transcript:

**Phone Staffer Caller**: Hi, is this Rebecca?
**Lead**: This is her.
**Phone Staffer Caller**: Oh, hi there, uh, Rebecca. This is Beckster from (redacted) and we will be in the area this week working in some of your neighbor’s property. Would you be interested to get like, a free estimate to power wash the siding to the exterior of the house?
**Lead**: Sure.
**Phone Staffer Caller**: Alright, great. Um, I know what day will you be available for someone to come by?
**Lead**: Go ahead.
**Phone Staffer Caller**: Oh no, sorry. What day are you available? Uh, we do have here on Friday, Saturday or Sunday. Or next week, which one do you prefer?
**Lead**: Um, if you have Monday next week, that would be good.
**Phone Staffer Caller**: We do have 2 available time here, which is from 8 am to 12 pm or 12 pm to 4 pm. Which one do you prefer?
**Lead**: Uh, 8 to 12.
**Phone Staffer Caller**: Alright, that’s perfect. So your complete name is Rebecca (redacted), is it correct?
**Lead**: Correct.
**Phone Staffer Caller**: Great. Your best call back number is the same number, the one that ends in 4959, is that right?
**Lead**: Correct.
**Phone Staffer Caller**: Gotcha. Your complete address is (redacted), Olney, Maryland, (redacted), is that right?
**Lead**: Okay, great.
**Phone Staffer Caller**: Uh, by the way, Rebecca, aside from the exterior of the house, which part of the property that you want to get an estimate of as well? So that I can relay the message to (redacted).
**Lead**: Oh, sure. Can you also do the deck?
**Phone Staffer Caller**: I’m sorry, what was that again?
**Lead**: Yes. The deck.
**Phone Staffer Caller**: All right. Yeah, sure. We can go ahead and do that. Alright, let me see here. Deck, right?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. Gotcha. Okay. Got it. Yeah, I’ll just go ahead and, uh, do the process here to inform about this one to (redacted). Can I have an email where we can send you the confirmation of your appointment?
**Lead**: Sure, it’s (redacted).
**Phone Staffer Caller**: So that’s (redacted). Is that correct?
**Lead**: That’s it.
**Phone Staffer Caller**: All right. So Monday, which is the day and just to be clear, right?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. Just a quick recap though. We will give you the estimate about the house and the deck. And then on Monday, between 8 to 12, in the morning, Rebecca.
**Lead**: Okay.
**Phone Staffer Caller**: Okay. Good. Thank you.
**Lead**: All right.
**Phone Staffer Caller**: Great. So, we will call you before we are set to arrive in your area. So just keep your lines open as well.
**Lead**: Okay sounds good. Thank you.
**Phone Staffer Caller**: Great. You’re welcome. So, I guess I will not consume more of your time. So, have a good one and stay safe.
**Lead**: Okay. Thanks, you