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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Carrie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pearl

Intro:

At Phone Staffer, we specialize in home service lead generation through effective cold calling strategies. In this transcript, we reached out to a homeowner in Pearl City, Mississippi, to schedule a free estimate for power washing services. The homeowner expressed interest in receiving a quote for cleaning their driveway and potentially other areas around the house. An appointment was set for the following day. This is a prime example of how cold calling for leads can help home service companies increase business opportunities and generate more appointments. For home service companies looking to boost outbound efforts and get more leads, cold calling remains a tried-and-true method. Below is the redacted call information for privacy protection.

Ai Transcript:

Phone Staffer Caller:
Hello, hello, is this Barry?

Lead:
May I have a problem?

Phone Staffer Caller:
Yes ma’am, this is Marc with (redacted). Are you still at (redacted)?

Lead:
I am.

Phone Staffer Caller:
Oh, that’s great, because we’re actually in the area this week working on a few of the neighbors’ properties. We just wanted to check with you—when is the last time you had the exterior of your house washed?

Lead:
If not recently—no, I haven’t. Not recently.

Phone Staffer Caller:
Okay, because we’re actually giving out pre-estimates to showcase what we can do for the driveway, the roof, and side of the house. We wanted to see if you’d be interested.

Lead:
So do what now?

Phone Staffer Caller:
Yes, we’re giving out pre-estimates to the neighbors, and we wanted to offer you a pre-estimate as well, to show you what we can do for your driveway, the roof, and the side of the house.

Lead:
Okay.

Phone Staffer Caller:
So we’re actually available this week, by tomorrow—that would be Friday, the 4th of October at 2 p.m. We could drop by and show you what we can do for your driveway.

Lead:
Okay, that would be fine.

Phone Staffer Caller:
Okay, all right, thank you. So is there any place else other than the driveway? Just wanted to make sure?

Lead:
No, the driveway. And what else you say?

Phone Staffer Caller:
Yes, the roof. Yes ma’am, the roof and the side of the house. Where else would you like us to do the estimates first?

Lead:
I have a brick house.

Phone Staffer Caller:
Okay, so only the driveway would do, right?

Lead:
I mean, I really don’t know. You’d just have to look and see, to be honest. Probably the driveway, the walkway, um, the house. I know you know the dirt gets up on the bottom part of the house.

Phone Staffer Caller:
Yes, at the bottom part.

Lead:
Yes.

Phone Staffer Caller:
All right, I’ll note that down as well. Okay, we can work on that as well for you, Ms. Kerry. So I just would like to check a few details here. Your last name is McFarlin, am I correct?

Lead:
Yes.

Phone Staffer Caller:
Awesome, thank you. And the best callback number we could reach you at tomorrow, that would be—0704, is that right?

Lead:
Yes.

Phone Staffer Caller:
All right, thank you. And can I ask you as well the best email I can reach out to you at? Because we’re going to send an email confirming this. I’ll try to confirm—so that’s (redacted) at gmail.com—did I get it right?

Lead:
Yep, F as in Frank—yes.

Phone Staffer Caller:
F as in Frank, now where’s the F by the way?

Lead:
MACPHAR is the email address—it isn’t part of the first part of my last name. c-s Carey s-m-c-far, McFar. My last name is McFarlin, and so the first part of it is McFar.

Phone Staffer Caller:
Oh I see, so it’s (redacted) at gmail.com. All right, thank you so much.

Lead:
Okay.

Phone Staffer Caller:
All right, so let me just give a quick recap of this. We’re going to drop by tomorrow