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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Annette (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Phoenix

Intro:

At Phone Staffer, we specialize in generating leads for home service companies through effective cold calling techniques. In the following transcript, we reached out to a homeowner inquiring about interest in power washing services for their property. The homeowner agreed to a free estimate for power washing her driveway, patio, and parts of the roof. An appointment was successfully scheduled. This interaction demonstrates how cold calling can be a powerful strategy to boost outbound lead generation for home service companies. If you’re looking to get more leads for your home service company, cold calling is an excellent way to reach potential customers. Below is the redacted information from the call, ensuring privacy while showcasing the effectiveness of our approach.

Ai Transcript:

Phone Staffer Caller:
Hello Annette.

Lead:
Who is it?

Phone Staffer Caller:
This is Grisha with (redacted). We will be in your area this week working on some neighbor’s property, so we wanted to ask if you would like to get a further estimate to powerwash a (redacted) house.

Lead:
What company is this?

Phone Staffer Caller:
(redacted) Powerwashes.

Lead:
I had somebody named Elite do it last time, I believe. I think it was Elite.

Phone Staffer Caller:
We don’t actually have a company like that. Have you had powerwashing done before, and they did a fine job?

Lead:
When was that? Oh, a few years ago.

Phone Staffer Caller:
Alright. How about this year? Have you powerwashed?

Lead:
No.

Phone Staffer Caller:
Annette, we actually specialize in cleaning your driveway, the patio, siding, pull decks, and roof. Right now we offer a free estimate, so if you are interested we can set up an appointment for an estimator to come by—and this is just only for free.

Lead:
Okay.

Phone Staffer Caller:
Yeah?

Lead:
Well, that might not be a bad idea. Who are you doing in the area?

Phone Staffer Caller:
So, our appointment or estimator will actually call you, and then they will go to your area or on your property, and they will offer you a free estimate. So, are you available like this week, perhaps?

Lead:
Where are you at? What area are you from?

Phone Staffer Caller:
Umm, we’re actually… basically, I am calling from the Philippines, and we’re just actually calling you guys and asking if you’re interested in our free estimate. Then we’re going to forward your information to our estimator, and they’re the ones who will come by your area.

Lead:
So would you prefer an in-person appointment or a virtual appointment?

Lead:
I might consider an appointment. I don’t know, I usually like somebody locally to do my work.

Phone Staffer Caller:
Like in person? The estimator will basically go on your property and check the area.

Lead:
But I would want to know when he’s going to be here, or she.

Phone Staffer Caller:
They will be available on Thursday, September 26. Are you available on that date?

Lead:
Yes. I believe I am.

Phone Staffer Caller:
Alright. Are you available in the morning or afternoon?

Lead:
Afternoon is better.

Phone Staffer Caller:
Is 1 PM to 3 PM okay?

Lead:
That would be okay, yes.

Phone Staffer Caller:
Okay, perfect. So Annette, do you have a specific area or part of the house that you would like to get an estimate on?

Lead:
Well, I’m thinking… I had the whole house done before, but maybe I should just stick with what I did before.

Phone Staffer Caller:
How about just for your exterior? Do you have a driveway or a patio?

Lead:
Yes, I have a patio, a driveway, and a big house.

Phone Staffer Caller:
So, would you like to get an estimate for your patio instead? This is just only for a free estimate, and they will provide you with a free quote.

Lead:
No, I’d probably want it for my house and maybe part of the roof area.

Phone Staffer Caller:
Oh, the roof area—alright, so let’s just go ahead and book you an appointment on Thursday, September 26, and then once