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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Joshua (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pineville

Intro:

At Phone Staffer, we specialize in helping home service companies boost their lead generation through effective cold calling strategies. In this transcript, we reached out to a homeowner in Pineville, North Carolina, to offer a free estimate for power washing services. The homeowner, Joshua, expressed interest in having the entire exterior of the property cleaned. An appointment was booked for an estimator to visit the home. This example highlights how outbound cold calling can help home service companies acquire more leads and grow their business. If you’re looking to improve your home service lead generation or need assistance with cold calling to get more leads, this method could provide great results. Below is the redacted customer information for privacy protection.

Ai Transcript:

**Phone Staffer Caller:** Hello.

**Lead:** Hello.

**Phone Staffer Caller:** This is Mary and I’m with (redacted). While I’m calling seems for any area this week working on few of the neighbors’ properties just wanted to ask if you might be possibly interested for some free estimates for the exterior of your house to be power washed?

**Lead:** Sure.

**Phone Staffer Caller:** Arthur, are you there?

**Lead:** Yes, I’m here.

**Phone Staffer Caller:** Oh, yeah well this is actually completely no obligation and no pressure, we’ll be able to come outside and see what you have and offer an estimate. You looking to have your exterior of your house to be powerwashed soon?

**Lead:** Maybe.

**Phone Staffer Caller:** Oh sure, that’s great. I can have an estimator come by and give you some free estimates. Would you be available this Monday or Wednesday, sir, next week?

**Lead:** Sure.

**Phone Staffer Caller:** Arthur? Arthur? Are you going to be available Monday, sir, around 3 to 5 or 5 to 7 p.m.?

**Lead:** Sure.

**Phone Staffer Caller:** Are you looking on your calendar? Hello? Arthur?

**Lead:** Yes.

**Phone Staffer Caller:** Oh, yeah. Are you going to be available for Monday around 3 to 5 p.m., sir, or 5 to 7 p.m. for an estimator to come by?

**Lead:** Around 6 p.m.

**Phone Staffer Caller:** Yeah, Monday, the 16th, right?

**Lead:** Oh sure.

**Phone Staffer Caller:** So which one would you like to have, as to come out for 3 to 5 or 5 to 7 p.m.?

**Lead:** Sure.

**Phone Staffer Caller:** Sorry, I cannot hear you. Are you there? Arthur? Are you there?

**Lead:** What?

**Phone Staffer Caller:** Yep. So are you available 3 to 5 p.m. on Monday, sir?

**Lead:** Yeah, that’s fine.

**Phone Staffer Caller:** Oh perfect, and yeah I just wanted to confirm though that I’m speaking to Arthur (redacted), right?

**Lead:** Yeah, you’re speaking to his son.

**Phone Staffer Caller:** Oh.

**Lead:** Goes by…

**Phone Staffer Caller:** Yeah, Arthur’s my father.

**Lead:** Oh. Yeah, but I can, go ahead.

**Phone Staffer Caller:** Oh sure, yeah that’s fine though, I can just ask for your name sir, first name.

**Lead:** Ok, that’s fine.

**Phone Staffer Caller:** Oh, what’s your first name, sir?

**Lead:** Ugh, Joshua, Joshua.

**Phone Staffer Caller:** Joshua, okay, and is that going to (redacted) as well for your last name, sir?

**Lead:** That’s right.

**Phone Staffer Caller:** Ok, perfect. Yeah, and is this still the best number that we can call you back on, (redacted)?

**Lead:** Yeah.

**Phone Staffer Caller:** Oh, perfect, well in case that we might need to send email, via, we’ll send via SMH, via email, sir, what’s the best email address we can send you one?

**Lead:** Uh-huh, it’s the same email address, (redacted) at gmail.com.

**Phone Staffer Caller:** Oh, that’s J-K and then?

**Lead:** R-O-M-A-N-A-T.

**Phone Staffer Caller:** Mm-hmm, at gmail.com?

**Lead:** Mm-hmm.

**Phone Staffer Caller:** Okay, so that’s going to be J for Joshua, K for Kite, or your last name (redacted) at gmail.com,