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Cold Calling

Why us?

Type: Power Washing
Lead Grade: A
Name: Kim (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ridgeland

Intro:

At Phone Staffer, we specialize in generating leads for home service companies through effective cold calling. In this example, we reached out to a homeowner in Ridgeland, Mississippi, offering a free estimate for power washing services. The homeowner expressed interest and booked an appointment for their home exterior surfaces, including the driveway and possibly more. This demonstrates how cold calling for leads can be an important tool for outbound lead generation, helping home service companies get more business. Below is the redacted information from the call to protect personal details.

Ai Transcript:

Phone Staffer Caller:
Hello, Tim?

Lead:
Yeah, who is this?

Phone Staffer Caller:
We are Riza with (redacted).

Lead:
You’re who? I’m sorry. You broke up.

Phone Staffer Caller:
You broke up? Oh, sorry. I’m with (redacted). Well, we will be in Covington Court next week working on a few of the neighbor’s properties. And we just wanted to ask if you would like to have a free estimate to powerwash the exterior of your house?

Lead:
Sure, free estimate. I can handle a free estimate.

Phone Staffer Caller:
Okay. Well, our estimator, J.R., will be in your area next week. So, he will be there Mondays to Fridays, actually. When will you be available?

Lead:
Hold on. Let me check.

Phone Staffer Caller:
I’m sorry, what was that?

Lead:
I’m sorry. I said, hang on. Let me check my calendar.

Phone Staffer Caller:
Oh, okay, sorry.

Lead:
Yeah. I was mumbling, but that’s fine. Second. Probably Tuesday. No, nope, nope. Maybe either Monday afternoon or Wednesday afternoon would probably be better.

Phone Staffer Caller:
Monday afternoon, let me check. So Monday 2 to 4 p.m. will work for you?

Lead:
Yes, 2 to 4.

Phone Staffer Caller:
All right. Perfect. And just to confirm, Kim, you were in (redacted), Ridgeland, Mississippi (redacted), right?

Lead:
Correct.

Phone Staffer Caller:
And our estimator is J.R. And he is the owner at the same time. So he will be calling you when he is on his way. Does he have a good phone number to call, the 659?

Lead:
Yes. And can you give me his number because I might not answer it. You know, if I don’t know who it is, I’ll call back, but I might not get it immediately.

Phone Staffer Caller:
Oh, well, honestly, we don’t have his direct line. So all I can do, actually, is to book you a schedule for him. But he will be calling you before he goes out to check the property. So probably before 2 PM or around that time.

Lead:
All right. On Monday.

Phone Staffer Caller:
Sounds good. Thank you.

Lead:
All right.

Phone Staffer Caller:
And one more thing. Do you have like an email address where we can send you the confirmation?

Lead:
(redacted).

Phone Staffer Caller:
I’m sorry, can you spell out the first word, please?

Lead:
Absolutely. It’s K-I-M-B-O (redacted).

Phone Staffer Caller:
Perfect. And one last question. May I ask what specific part of the house are you planning to be cleaned if ever?

Lead:
I really have no idea. I had not thought about getting my house clean, you called me and I said, that sounds interesting so I can’t tell you.

Phone Staffer Caller:
All right. But just to give you a little background, so we do power washing on the exterior part of the house—so that includes the driveway, sidewalk, patio deck, and roof, okay. So you can just give that to J.R. then. So again, on Monday, he will be there around 2 to 4 p.m., and he’ll be calling you on a phone number ending in 6593.

Lead:
Okay, yes, sounds good.

Phone Staffer Caller:
All right, thank you.

Lead: