Type: Power Washing
Lead Grade: A
Name: Gabriel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rockville
Intro:
At Phone Staffer, we specialize in home service outbound lead generation through proven cold calling techniques. In this example, we contacted a homeowner in Brockville, Maryland, on behalf of our client’s power washing service. The homeowner expressed interest in having their siding and solar panels cleaned and requested an appointment. Through efficient communication, a time was set up for an estimator to visit the property and provide a free estimate. This demonstrates how cold calling can be a powerful tool to generate more leads for home service companies.
Below is the redacted information from the call to protect the individual’s privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello.
Lead: Hello, I’m trying to reach Gabriel (redacted).
Phone Staffer Caller: Who is this?
Lead: This is Marie.
Phone Staffer Caller: What?
Lead: John’s power washing.
Phone Staffer Caller: Hello, this is Marie again. I’m sorry, you’re breaking up. Can you…?
Lead: Yeah, can you? You’re breaking up. Could you please say it again?
Phone Staffer Caller: This is Marie with John’s power washing.
Lead: Right.
Phone Staffer Caller: Can you hear me okay?
Lead: Yes, I can.
Phone Staffer Caller: Oh, great. Yeah, we’re just calling you because our team is in the area, and we’re working on a few of the neighbors’ properties. Would you like a free estimate for cleaning the outside of your house?
Lead: Well, we don’t need… You mean like for the siding?
Phone Staffer Caller: Yeah. Siding, front yard, any part of the exterior.
Lead: Yeah, tell me, do you also wash solar panels?
Phone Staffer Caller: Solar panels? That would actually depend on the estimator because usually we can do an estimate for the whole exterior of the house, including the roofing. So, I think if I have John––John is the estimator––he can provide you all the information needed. The price would usually depend on size or area.
Lead: I know this is a free estimate, though. But that’d be all right?
Phone Staffer Caller: Sure. Okay. Is this the best phone number?
Lead: Yeah, make sure it includes the solar panels, though.
Phone Staffer Caller: Okay, I’ll take note of that. The website is just for siding, and that’s all our battle.
Lead: Okay. I don’t need, I don’t need the deck.
Phone Staffer Caller: Got it. Okay. So just the solar panels and siding. This is noted. All right, this is the best phone number at (redacted), correct?
Lead: Yes. Where do you get the number from?
Phone Staffer Caller: Oh, we actually got it through public records. And our team is in the area, but we’re based in (redacted).
Lead: (redacted), Pennsylvania?
Phone Staffer Caller: Yes, that is correct.
Lead: I see. Okay.
Phone Staffer Caller: All right. And also, the address: (redacted), (redacted), Maryland (redacted). Is that right?
Lead: Yes.
Phone Staffer Caller: Okay, can you give me the street number?
Lead: Eleven.
Phone Staffer Caller: Number 11?
Lead: Yes.
Phone Staffer Caller: Okay, got it. All right, thank you. Yes, I think that’s all the information I need. And also, what time would work for you?
Lead: Well, do you want to come by tomorrow?
Phone Staffer Caller: Let me double check. Tomorrow? Oh, I’m afraid we are fully booked tomorrow. What about Wednesday? Would that work?
Lead: Wednesday’s fine.
Phone Staffer Caller: Okay, we have 8 AM to 12 PM, and then 12 PM to 4 PM. So, which one would work for you?
Lead: 12 to 4.
Phone Staffer Caller: 12 to 4. All right. Okay, and also, just in case, we are going to send you confirmation via email. What is the best contact email for you?
Lead: It is (redacted) at gmail.com.
Phone Staffer Caller: Okay, so (redacted)? Did I get it correctly?
Lead: Yes.
Phone Staffer Caller: Perfect. All right, so I think that’s all the information I need for now. Just keep the line open. John will be calling you first to