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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Gail (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roswell

Intro:

At Phone Staffer, we focus on improving outbound lead generation for home service companies by utilizing expert cold calling strategies. In this instance, our team reached out to a homeowner in Rockville to schedule a free estimate for power washing services from our client, Allie’s Power Washing. The homeowner was interested in getting an estimate for cleaning the exterior of their home and successfully booked a time for the estimation.

This exchange showcases how cold calling for leads can be an effective tool for home service companies to generate new business. If you’re a home service company looking to get more leads through outbound efforts, cold calling is a great way to connect with potential customers. Below is the redacted call information to maintain privacy.

Ai Transcript:

Phone Staffer Caller:
Hello, Gail.

Lead:
Uh huh.

Phone Staffer Caller:
This is Krishna with (redacted). Okay, so, we will be in Grimes Bridge Road this week working on someone’s neighbor’s property. So, we wanted to ask if you would like to get a free estimate to powerwash the exterior from your neighbor’s house?

Lead:
Um, okay.

Phone Staffer Caller:
Alright, that would be perfect. May I know what part of the house that you would like to get an estimate please?

Lead:
Just the whole front of the house?

Phone Staffer Caller:
The whole front like the whole exterior?

Lead:
Yes.

Phone Staffer Caller:
Okay. Yes. We can definitely do that. And Gail, will you be available on… Let me check the availability on Friday.

Lead:
Well, I’m gonna… On every day I… I go in and out all the time.

Phone Staffer Caller:
Let me see Friday.

Lead:
Okay.

Phone Staffer Caller:
What date is that on?

Lead:
Oh, that’s the 25th.

Phone Staffer Caller:
Yes. I’m having lunch with somebody at noon. Can we do 3pm to 5pm? Will that work?

Lead:
Yes, Julie.

Phone Staffer Caller:
Yeah?

Lead:
Yeah? But you all don’t work till Saturday do you?

Phone Staffer Caller:
No. How about on Monday instead?

Lead:
Can we do it on Monday, 2018? Monday I have a company coming on Monday. But how long will it take to give me the estimate?

Phone Staffer Caller:
Alright. Friday, 5 PM to 7 PM, will that work for you instead?

Lead:
Ah… Yeah.

Phone Staffer Caller:
Okay. Let’s just do 5 PM.

Lead:
Why does your telephone number say it doesn’t work?

Phone Staffer Caller:
Let’s see. You said what to 5? I’m sorry? What time?

Lead:
You said 3 o’clock till 5.

Phone Staffer Caller:
Yes, 3 PM to 5.

Lead:
Okay. And tell me the name of the company?

Phone Staffer Caller:
It’s (redacted).

Lead:
It’s what?

Phone Staffer Caller:
(redacted).

Lead:
Spell that please.

Phone Staffer Caller:
Alright, it’s A..L..L..I..E Power Washing.

Lead:
Okay.

Phone Staffer Caller:
Okay, so Gail, and is this your best call-back number? The one ending in (redacted)?

Lead:
Yes, it is.

Phone Staffer Caller:
Ok, and your address is (redacted), Rockville, Georgia (redacted).

Lead:
Alright.

Phone Staffer Caller:
So Gail, your last name is (redacted). And in case our estimator will be sending an estimate, can we use the email address (redacted)?

Lead:
Yes.

Phone Staffer Caller:
Ok, that will work. Alright, so if our estimator, if you’re not available from 3-5 p.m., we can come by between 5-7 p.m.?

Lead:
On Friday?

Phone Staffer Caller:
Yes, on Friday.

Lead:
I’ll be available.

Phone Staffer Caller:
Ok, alright, that would be perfect. So let’s just do the 3-5 p.m. instead.

Lead:
Ok.

Phone Staffer Caller:
Ok, that would be perfect. So I’ll go ahead and book an appointment so that (redacted) would give you a call to confirm. So again, this would be on October 25th, from 3 p.m. to