Type: Power Washing
Lead Grade: A
Name: Aria (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Scarsdale
Intro:
At Phone Staffer, we specialize in outbound cold calling to help home service companies get more leads and grow their business. In the following transcript, we reached out to a homeowner in Scarsdale to offer a free estimate on power washing services. While the homeowner was initially hesitant about power washing their wooden exterior, they expressed interest in having their backyard playground equipment and patio cleaned. The appointment was scheduled for the next day. This example demonstrates how effective cold calling for leads can be to generate interest in home service offerings like power washing, especially when customized based on the prospects’ needs. Below is the redacted call information to protect the homeowner’s privacy.
Ai Transcript:
**Phone Staffer Caller**: Hi, is this Phillip?
**Lead**: No, who’s calling?
**Phone Staffer Caller**: Oh, hi ma’am. Sorry about that. This is Vive from (redacted), we’re going to be in Shepherds Tribe working with the neighborhood houses. We’re offering a free estimate to power wash the exterior of the house. You might be interested.
**Lead**: Power wash the exterior of the house? Um…
**Phone Staffer Caller**: Mhmm. Like driveways, sidewalks, patio…
**Lead**: Yeah, I mean the exterior of my house is wood shingles, so I’m not gonna power wash unless I’m ready to paint. Because I’m afraid that, you know, like the paint might come off, so, I wouldn’t do that.
But I did want somebody to power wash all my playground equipment in the backyard. Plus my patio. Is that something they do?
**Phone Staffer Caller**: Yeah, yes Ma’am. Playgrounds and patio as long as it’s exterior, then we’ll be able to clean that. We can give you the estimate. Oh, for that one, let me check our calendar so I can check our availability. Just give me one minute.
**Lead**: Sure.
**Phone Staffer Caller**: Hold on. Just a minute. Hold on. Hold on. Hi, sorry.
When are you going to be in the neighborhood? We can do tomorrow if you’re available.
What time — we have 8 to 10 AM, 10 to 12, 12 to 2, 2 to 4.
**Lead**: Well, yeah, how about 2 to 4?
**Phone Staffer Caller**: 2 to 4? Okay. Yeah. Okay, I’ll just confirm the information that we have here. So that way, we’ll be able to —
**Lead**: What’s the name of your company again?
**Phone Staffer Caller**: (redacted) power washing.
**Lead**: Alright.
**Phone Staffer Caller**: So, I’ll just confirm the best number that we can call is (redacted). Correct?
**Lead**: And that’s not Phillip, that’s my husband. It’s…
**Phone Staffer Caller**: A, R, I, A, correct?
**Lead**: Great.
**Phone Staffer Caller**: And ma’am, just a little note — the only time that I will be out of the house is between 3:00 and 3:10. I go to pick up my children.
**Lead**: Oh, okay. 3 to 3:10. I’ll just leave the note for the estimator.
**Phone Staffer Caller**: Yeah. 3 to 3:10. I’m only gone for about 10–15 minutes. Just picking them up, and I’ll be right back. So they can just wait for me if they come around that time.
**Lead**: It’s not a problem.
**Phone Staffer Caller**: I think before we go to your property, the estimator will inform you and reach out so that you’ll be aware.
**Lead**: Okay. And can you tell me who you’re doing the power washing for in my neighborhood?
**Phone Staffer Caller**: Apparently it’s confidential for security purposes, but we’re in the area. Just to confirm — for the house, you’ll get an estimate, and if you agree, they can do it right away.
**Lead**: Yes, they can do it right away if I agree with the pricing that (redacted) provides.
**Phone Staffer Caller**: Okay, ma’am, just to confirm, the address here — the house number is (redacted), Shepherd’s Drive, Scarsdale.
**Lead**: Yes.
**Phone Staffer Caller**: Okay. Thank you. And do you