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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Sherrills Frd

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect directly with homeowners through strategic cold calling for leads. In this call, we reached out to a homeowner in a local neighborhood to offer a free estimate for exterior power washing services. The homeowner showed interest in having the entire exterior of the home cleaned and booked an evening appointment for an onsite estimate.

This real interaction is a great example of how cold calling can generate phone leads for home service companies looking to grow their client base. Below is the redacted lead information captured during the call.

Ai Transcript:

Phone Staffer Caller:
Hello, is this Christopher?

Lead:
Yes.

Phone Staffer Caller:
Hi, this is Jubal with (redacted). We’ll be working in the neighborhood next weekend. I just want to try to drop by and give a free estimate for powerwashing your home.

Lead:
Uhm, when would you be by?

Phone Staffer Caller:
How about on Monday? We have between 11am–1pm, or do you prefer an evening visit? We also have between 5pm–7pm. Will that work for you?

Lead:
Uhm… Hello?

Phone Staffer Caller:
Yeah?

Lead:
The evening one probably would work.

Phone Staffer Caller:
Alright, so that will be between 5pm–7pm. And what part of the house do you want to get an estimate for? We can help you with the whole exterior of the house, or do you have any specific part that you wanted to get an estimate for?

Lead:
The exterior is fine.

Phone Staffer Caller:
Alright, the whole exterior. The best phone number that we could reach out to is the one ending in (redacted), is that correct?

Lead:
Yes.

Phone Staffer Caller:
So Christopher, this will be at (redacted)? Is that correct?

Lead:
Yes.

Phone Staffer Caller:
Oh I see. Alright, no worries. Our estimator will also give you a call beforehand just to confirm everything and ensure that you’ll be ready for their visit. Will you be the one assisting our estimator on Monday?

Lead:
Yes.

Phone Staffer Caller:
Alright, so I have here your last name as (redacted). Will that be Christopher (redacted)? Did I get it correctly?

Lead:
Yes, that’s right.

Phone Staffer Caller:
Okay, just to confirm—you have scheduled the appointment for the whole exterior of your house on Monday, that will be April 14 between 5pm–7pm. And just like I said, our estimator will call you beforehand just to confirm that you’re ready for the visit. Alright?

I’ll be sending a confirmation about this as well. What will be the best email that I could send a confirmation to?

Lead:
(redacted)

Phone Staffer Caller:
Alright, will that be in lowercase?

Lead:
It doesn’t matter, but yeah.

Phone Staffer Caller:
I see. Just to make sure I got it correctly: C for Charlie and Mike as in M-I-K-E. (redacted) like your last name—correct?

Lead:
That’s right.

Phone Staffer Caller:
Alright, well thank you so much for your time today, Christopher. You have a good day. Bye for now.

Lead:
Alright, thanks. You too.