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Cold Calling

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Type: Power Washing
Lead Grade: A
Name: Jack (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Spring

Intro:

At Phone Staffer, we help home service companies generate valuable leads through effective cold calling. In this transcript, we spoke with a homeowner in Spring, who expressed interest in power washing services for their driveway and exterior surfaces. After discussing availability, we scheduled a free estimate visit for the 23rd of December. This call demonstrates how outbound efforts like cold calling can be instrumental in helping home service companies get more leads and grow their business. Below is the redacted information from the interaction, protecting the individual’s privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hello?

Lead: Hi, hello there.

Phone Staffer Caller: Is this Jack?

Lead: Yeah, it’s me.

Phone Staffer Caller: Hi there, Joe here with (redacted). I’m just reaching out to introduce our power washing services and just wondering if it could drop by to give you a free coat.

Lead: Oh, okay.

Phone Staffer Caller: I just want to confirm though, your address is in (redacted), the (redacted) Drive in Spring?

Lead: Yeah, but, I am not at home at the moment.

Phone Staffer Caller: Oh, it’s okay. We can schedule it. Let me just double check our calendar. Do you have an available schedule tomorrow, or what day are you most available?

Lead: Sometime in December.

Phone Staffer Caller: December, gotcha. Do you want it first week of December?

Lead: No, it could be the end of December before Christmas, let’s say, 2021.

Phone Staffer Caller: Okay. However, 21st and 22nd falls on weekend, so can we do Monday, 23rd or Friday, 20th?

Lead: Yeah, you can make it 23rd, yeah.

Phone Staffer Caller: 23rd, okay. And we have here a schedule between 10 a.m. to 12 p.m. or 12 p.m. to 2 p.m. We also have 2 to 4, what works best for you?

Lead: What time?

Phone Staffer Caller: 12 a.m. to—sorry it is 10 a.m. to 12, between 12 and 2 p.m.

Lead: That’s fine. 10 to 12 is fine.

Phone Staffer Caller: 10 a.m. to 12, okay, gotcha. And what is the best email to send our confirmation to?

Lead: (redacted) at gmail dot com.

Phone Staffer Caller: (redacted) at gmail dot com? Let me just repeat that, it is Jack, J, a, L B, K? Did I get it correctly?

Lead: C, C, C, C, K.

Phone Staffer Caller: Oh C, K, sorry. J, A, C, K. Jack and then I mean just one word, J as in Jack, L as in Lion, B as in Brave, and K as in Kingdom at gmail dot com. (redacted).

Lead: Got it.

Phone Staffer Caller: Thank you so much, Jack. And I have here your contact number. The one that I’m using right now. Is this also the best callback number to reach you?

Lead: Yes.

Phone Staffer Caller: Okay. Let me ask you, your company. What does your company do?

Lead: Power wash cleaning. I mean, we’re talking about the garage, the floor, let’s say the driveway.

Phone Staffer Caller: Yeah.

Lead: Right, the exteriors.

Phone Staffer Caller: I’ll just have our project manager drop by on the 23rd of December between 10 AM to 12 and I’ll just send you, right after this call, the confirmation. I’ll also have them call you if they’re on their way so that you’ll be notified. Thank you so much, Jack, for your time and you have a good day.

Lead: You take care.

Phone Staffer Caller: Thank you. Bye.

Lead: Bye.
“`