Type:
Lead Grade: A
Name: Sharon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reisterstown
Ai Transcript:
**Phone Staffer:**
Hello, Sharon?
**Lead:**
No, this is Michael.
**Phone Staffer:**
Oh, hi, Michael! This is Christia with (redacted). We will be in your area next week, working on your neighbor’s property, so we wanted to ask if you are interested in having a free estimate to power wash the exterior of your house?
**Lead:**
Yeah, that works.
**Phone Staffer:**
All right, that would be great. So, we actually specialize in cleaning your driveway, the patio, the siding, and the roof. So which one? What part of the house?
**Lead:**
Um, probably the exterior, and then the sidewalk.
**Phone Staffer:**
Exterior and the sidewalk, okay, I will take note of that. And may I know when is the best time the estimator can visit you next week?
**Lead:**
Uh, probably any time after 3, except on these days.
**Phone Staffer:**
Okay, let me double check here. Um, next week, that would be on Wednesday, would that be okay? September 18th?
**Lead:**
Yep, Wednesday works.
**Phone Staffer:**
Wednesday, and the time that we have for the afternoon is 1PM to 3PM — would that be okay?
**Lead:**
Um, I won’t be able to do anything until after 3.
**Phone Staffer:**
Hmm, so 1PM to 3PM is good, or 11AM to 1PM?
**Lead:**
Uh, 1 to 3, but if they can get closer to 3 that would work better.
**Phone Staffer:**
Okay, sure, I will go ahead and take note of that. And also, since it’s September 18th, let me take note of that. And, Michael, can I have the best email address in case we need to send you the estimate?
**Lead:**
Uh, yes. Emma’s a Mike, A is in Alfa, my last name, (redacted), L-A-R-K-I-N. Mm hmm. 757 at Gmail.com.
**Phone Staffer:**
Okay, perfect. I am just going to put here for Sharon (redacted). Will that be okay?
**Lead:**
Yeah, or Michael, either one.
**Phone Staffer:**
Okay. Alright. And for the best call back number, is it the one ending in (redacted)?
**Lead:**
Yes, ma’am.
**Phone Staffer:**
Alright, and for your address, is it (redacted), Reisterstown, Maryland, (redacted)?
**Lead:**
Correct.
**Phone Staffer:**
Okay, perfect. So, I’ll go ahead and book you an appointment. Matt will give you a call to confirm. Just to let you know, since we are in the area, there is no obligation or pressure. They’ll be able to come out, see what you have, and offer an estimate to get it cleaned up. Okay?
**Lead:**
Okay. Sounds good.
**Phone Staffer:**
Perfect. You’re welcome, Michael. And just a quick recap: we are setting you up for an appointment on September 18 around 1PM to 3PM.
**Lead:**
Yup.
**Phone Staffer:**
Okay, perfect. All right, I have successfully taken note of everything here. Thank you so much for your time, Michael. You have a great day.
**Lead:**
Bye.
**Phone Staffer:**
Okay, you, too. Thank you.
**Lead:**
You’re welcome.
**Phone Staffer:**
Goodbye.