Type: Roofing
Lead Grade: A
Name: John (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
“`
Phone Staffer: Hi.
Lead: Yes.
Phone Staffer: I’m sorry, you’re breaking up. Let me move here. Yes. What about this time frame? Is it better?
Lead: Yes. It is better now. Thank you.
Phone Staffer: Dexter here, from (redacted). So, we are calling, sir, the area after the May 30th hailstorm. Were you affected, sir, by the hailstorm?
Lead: Yes. Are you… What are you, an inspector?
Phone Staffer: Yes. We are actually offering a free inspection to verify if there is any damage to the roof.
Lead: I’ve already gotten two inspections and filed a claim.
Phone Staffer: Did you sign a contract with them, sir?
Lead: No. I haven’t signed any contract yet.
Phone Staffer: I see. Sir, actually, what we’re offering is a free quote as well to ensure you get the best possible deal. So, if you have the deal, we can go ahead and schedule an appointment for someone to visit your place. In that way, sir, we can check this, and then at the same time, we can give you a great deal to fix your roof, sir. How does that sound?
Lead: Okay. Well, if you’d like to spend the time to inspect it, that’s fine. I may or may not be here, and we’ll go from there.
Phone Staffer: I see. Alright, no problem, sir. So I just need to gather some information so that at least we can check this one out then. Your complete name is John (redacted), is that correct?
Lead: Correct.
Phone Staffer: Alright. Your address here in (redacted) Street in Denver?
Lead: Yep.
Phone Staffer: Alright, got it. Uh, the same number we dialed, right, is the best callback number?
Lead: Correct.
Phone Staffer: Okay, got it. Sir, can I have your email address so that we can send you updates regarding this matter?
Lead: Uh, sure.
Phone Staffer: Mhmm.
Lead: All lowercase, starspaces, jfmaragon, at comcast.net.
Phone Staffer: Alright, so that’s your initials, which are letter *J*, then *F*, and then your last name, at Comcast, dot net. Correct?
Lead: Correct.
Phone Staffer: Okay, got it. Thank you so much for confirming that. Just to make it clearer, so there’s a damaged steel roof. Is that correct, sir?
Lead: My roof is damaged, yes.
Phone Staffer: Okay, gotcha. Thank you so much for that. Alright, so here’s what’s going to happen. I’ll go ahead and forward your information to our project manager so that we can go ahead and check this one out for you as soon as possible.
Lead: Okay, there’s a detached garage behind the house that’s damaged also.
Phone Staffer: Alright, I’ll take note of that. We’ll make sure you get a call back from our project manager so that we can send someone there to assess your property as well, okay?
Lead: Whatever you want to do.
Phone Staffer: We will go check your property, or rather, your roof, sir, and then we’ll be able to give you a great deal to fix it as well, okay?
Lead: Okay.
Phone Staffer: Alright. So I guess I will not take up too much of your time. You have a good one, and be safe there.
Lead: Alright.
Phone Staffer: Bye now.
Lead: Bye-bye.
Phone Staffer: Bye-bye.
“`