Type: Garages
Lead Grade: B
Name: Cheryl (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we focus on generating leads for home service companies through proven cold calling techniques. In this instance, we reached out to a homeowner in the area regarding epoxy flooring and custom garage cabinets. The homeowner expressed interest in receiving a free estimate for an epoxy floor coating for their two-car garage and arranged for a designer to follow up. This conversation showcases the effectiveness of outbound calling in home service lead generation, helping businesses get more leads and close more sales. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
**Phone Staffer:**
Hi, this is Cheryl.
**Lead:**
Oh, yes, hello.
**Phone Staffer:**
Hi, my name is Jona from (redacted). We’re actually installing epoxy flooring and garage cabinets in the area, just checking if you’re open to receive free sample designs and estimates.
**Lead:**
You mean for the garage?
**Phone Staffer:**
Yes, custom garage.
**Lead:**
And how much is that?
**Phone Staffer:**
How much is that actually depends on how big your garage is. Cheryl, is it a one-car garage or a two-car garage?
**Lead:**
No, it’s two.
**Phone Staffer:**
Okay, usually for this, Cheryl, we actually have a designer to provide you a free quote or estimate. If you want, we can give you a call back to provide you estimates. Would that be okay?
**Lead:**
Oh yeah, alright.
**Phone Staffer:**
We’ll go ahead and send you some samples as well so that you can check them out. What would you be interested in: the cabinets or the epoxy?
**Lead:**
No, just the epoxy floor.
**Phone Staffer:**
Okay, and just to confirm, this is at (redacted) Glenford, correct?
**Lead:**
That is correct, yes.
**Phone Staffer:**
Perfect. Is this also your best callback number, or (redacted)?
**Lead:**
Yes, it is.
**Phone Staffer:**
Awesome. What would be the best time to give you a call back?
**Lead:**
It would have to be after 3 o’clock.
**Phone Staffer:**
After 3 o’clock, okay. Would you like to schedule a visit with the designer?
**Lead:**
I don’t know what day I’m available. You’ll have to call me back sometime next week.
**Phone Staffer:**
Okay, call back next week. What day?
**Lead:**
Let’s say next Thursday, about the same time.
**Phone Staffer:**
Next Thursday?
**Lead:**
Thursday, 3 p.m.
**Phone Staffer:**
Okay, awesome. We’ll go ahead and have a designer give you a call back, and you can decide from there for a visit. Cheryl, okay?
**Lead:**
Okay, thank you.
**Phone Staffer:**
Alright, you’re welcome, Cheryl. Oh, by the way, what would be the best email address to send the samples to?
**Lead:**
You could text them to me.
**Phone Staffer:**
Okay, awesome. But is (redacted) at Yahoo.com still valid?
**Lead:**
I know, that’s not mine.
**Phone Staffer:**
Okay, alright, so I’ll go ahead and have the designer get in touch. Thank you so much!
**Lead:**
You too, have a wonderful day.
**Phone Staffer:**
Bye-bye!