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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Megan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alexandria

Intro:

At Phone Staffer, we focus on helping home service companies generate more business through outbound lead generation, specifically using cold calling as an effective tool. In this example, we contacted a homeowner in Alexandria, Virginia, on behalf of NYX Power Washing to offer a free estimate for exterior house power washing. The homeowner expressed interest in the service, asked about window cleaning as part of the package, and scheduled the estimate for Wednesday morning. This call highlights the effectiveness of cold calling for leads in the home service industry, providing a clear path to increasing bookings and driving more business.

Below is the redacted transcript of the call to ensure privacy.

Ai Transcript:

**Phone Staffer Caller**: Hello, Megan.

**Lead**: Hi, hi.

**Phone Staffer Caller**: This is Risa from (redacted).

**Lead**: Okay.

**Phone Staffer Caller**: We will, we will be on your area next week working on a few of the neighbor’s properties on Jaymes Drive and so offering a free estimate to power wash the exterior of your house.

**Lead**: Does that include windows?

**Phone Staffer Caller**: Yes.

**Lead**: Yeah, okay.

**Phone Staffer Caller**: Yeah, sure. Okay. So he will be there Monday through Thursday? When will you be available?

**Lead**: So I, a question for you, I need to be at home, is that accurate?

**Phone Staffer Caller**: Well, yes. Well, he actually has two options for the estimate. It’s either in-person or virtually, but

**Lead**: Yeah, in-person because the price depends on the size.

**Phone Staffer Caller**: Okay, so I could be available before 11am on Wednesday?

**Phone Staffer Caller**: Wednesday, before 11am?

**Lead**: Before 11am.

**Phone Staffer Caller**: Okay. Would 9 to 10am work for you?

**Lead**: Yes, that is fine and that’s only for like an assessment, yeah?

**Phone Staffer Caller**: Yes, this rule is just for the estimates, free estimates.

**Lead**: Okay. Okay.

**Phone Staffer Caller**: Okay. Yeah, that works.

**Phone Staffer Caller**: Okay, so just to confirm you were in (redacted), Alexandra, Virginia, (redacted), right?

**Lead**: Yes, yeah, and can you give me like just a range of how much it costs?

**Phone Staffer Caller**: Um, well, again, it actually depends on the size but this would be a free estimate anyways and it will still be up to you if you would take it or not.

**Lead**: Okay, okay.

**Phone Staffer Caller**: Perfect. That sounds good, I have it scheduled.

**Lead**: Okay.

**Phone Staffer Caller**: And I just wanted to have a very quick validation, Megan. Nick will be calling you when he’s on his way for you to be aware so is this a good one before (redacted)?

**Lead**: Yes.

**Phone Staffer Caller**: Okay. And lastly, do you have an email address where we can send you the confirmation?

**Lead**: Um, yep. It’s (redacted).

**Phone Staffer Caller**: Perfect. Thank you very much. So again, that would be Wednesday, 9 to 10am.

**Lead**: Got it.

**Phone Staffer Caller**: Okay, thank you.

**Lead**: All right.

**Phone Staffer Caller**: Bye bye.