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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: George (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ashland City

Intro:

At Phone Staffer, we specialize in outbound lead generation for home service companies through effective cold calling strategies. In this transcript, we contacted a homeowner in Ashland City, Tennessee, to schedule a free estimate for cleaning services. The homeowner expressed interest in having their entire exterior, including the driveway, siding, and roof, assessed for cleaning and booked an appointment for the following afternoon. This example demonstrates how cold calling for leads can help home service companies get more business. If you’re looking to improve your home service lead generation or need assistance with outbound efforts, this is a proven approach.

Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

**Phone Staffer Caller:** Yes, a free estimate for the exterior of your house. We specialize in cleaning all your home, such as the driveway, patio, pool decks, the roof, and the siding. What is the average on that? It depends on the size. After that, they look out for the repairs you’ve done.

**Lead:** So after 2 PM I’ll go ahead and check for that one, so, after 2 PM today.

**Phone Staffer Caller:** May I know what part of the house you would like to get an estimate?

**Lead:** Probably the whole house.

**Phone Staffer Caller:** How about for the whole exterior, you mean?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, sure, absolutely. We can definitely do that. So I’m speaking with George (Redacted) right?

**Lead:** Yes, Ma’am.

**Phone Staffer Caller:** Okay. Perfect. And your base callback number is the one ending in 7826?

**Lead:** Uh. Yes, but I am getting ready to leave the house. Try (redacted).

**Phone Staffer Caller:** All right, let me confirm that would be (redacted) right?

**Lead:** Yes, ma’am.

**Phone Staffer Caller:** Okay, perfect. And for your address, George, that would be (redacted), Ashland City, Tennessee, (redacted).

**Lead:** Yes, ma’am.

**Phone Staffer Caller:** Okay, perfect. And also, George, in case our estimator will be sending an estimate, what is the best email address?

**Lead:** Please print the email address and file the CDGN at (redacted).

**Phone Staffer Caller:** Yes, ma’am. Okay, perfect. Alright, so George let me go ahead now and book an appointment, so that Jacob will give you a call to confirm. And just to let you know, since we are in the area, there is no obligation or pressure. They can come out and see what you have and offer an estimate to get it cleaned up, okay?

**Lead:** Okay.

**Phone Staffer Caller:** Alright, perfect. And George, just a quick recap: we are setting you up an appointment for today, that would be around 2 p.m.

**Lead:** Could you make it three o’clock?

**Phone Staffer Caller:** Sure, around three to four, would that be okay for you?

**Lead:** Yes, ma’am.

**Phone Staffer Caller:** Okay, perfect. Alright, I’ll go ahead and take note of that one, George. Thank you so much for your time today and have a great day ahead.

**Lead:** Okay, thank you much.

**Phone Staffer Caller:** You’re welcome. Goodbye.