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Cold Calling

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Type: Power Washing
Lead Grade: B
Name: Melvin (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Ashland City

Intro:

At Phone Staffer, we focus on helping home service companies boost their business through effective outbound strategies, including cold calling for lead generation. In this instance, we contacted a homeowner in Ashland, Tennessee, to offer a free estimate for power washing services. The homeowner expressed interest in having the exterior of their home and gutters cleaned and agreed to an appointment for a detailed estimate. This showcases how cold calling for leads can generate new opportunities for home service companies looking to increase their client base and get more leads. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Hello, yeah Gao, yeah. Yeah, hello, now is this Melvin?

Lead: Yeah?

Phone Staffer Caller: Hi Melvin, Christina here with (redacted) and we’re getting a fill more for (redacted) Rd. Because we are in the area helping some neighbors. Um, I just want to ask what was the last time you power wash your house?

Lead: Do what now?

Phone Staffer Caller: When was the last time you power wash your house?

Lead: When’s the one time I last left my house?

Phone Staffer Caller: When was the last time you power wash your house?

Lead: I don’t know what you’re saying lady. I’m hard of hearing.

Phone Staffer Caller: Oh, I’m sorry. What I’m asking is when was the last time you do power wash?

Lead: Power glazing. For, no, power wash?

Phone Staffer Caller: Oh, power wash my house?

Lead: Yes.

Phone Staffer Caller: Well it’s been about a year ago.

Lead: About a year, okay well it’s been a long time. Actually, we’re just checking if you are interested to have a free estimate for exterior of your house to be power wash.

Lead: Yeah. What are y’all charged to do that?

Phone Staffer Caller: Well when it comes to price, it depends on the area and the sizes of your house. So, since one of our estimators is already in the area, I can ask him to drop by to your house and give you an estimate and you could also ask him about the pricing. And if you have any requests for the service, he he will be able to share more about us. Are you available like, tomorrow or on Friday?

Lead: Hey, you might come by, you know, had come to the side door, though.

Phone Staffer Caller: I’m sorry what was that again?

Lead: Yeah.

Phone Staffer Caller: Are you available tomorrow or on Friday?

Lead: Yeah tomorrow.

Phone Staffer Caller: Tomorrow Okay, are you available tomorrow like, in the event for a moment? Let me check. In the after in the morning, like between 11 a.m. to 1 p.m.?

Lead: Yeah about 10 o’clock.

Phone Staffer Caller: Well, actually 10 o’clock, we are not available at 10 o’clock. What we have here is 11 between 11 to 1 p.m.

Lead: Okay, that will be alright.

Phone Staffer Caller: Alright, perfect. And of course, what part of your house that you would like to be power wash?

Lead: All of it.

Phone Staffer Caller: All the exterior part?

Lead: To what now?

Phone Staffer Caller: What part of your house that you would like to be power wash?

Lead: Exterior.

Phone Staffer Caller: Exterior, like the walls or all part?

Lead: Yeah.

Phone Staffer Caller: The gutter’s and outside.

Lead: I’m sorry, the gutter’s?

Lead: Yeah.

Phone Staffer Caller: Okay, and how about the driveways?

Lead: There are no driveways.

Phone Staffer Caller: Okay, so more on the exterior part, especially the gutter’s, right?

Lead: Yeah.

Phone Staffer Caller: Okay, and of course… Hold on for a moment, 11 to 1 p.m. Okay, I just want to confirm, your name is Melvin (redacted), right?

Lead: Yeah.

Phone Staffer Caller: And the best number that we can reach you is (redacted).

Lead: Yeah.

Phone Staffer Caller: And email address is (redacted).

Lead: Yeah, you all going to give me a free estimate on this, ain’t you?

Phone Staffer Caller: Yes. And of course, your address is (red